Old Oxford Rd, Donnington, Newbury, RG14 3AG, United Kingdom
#11 of 15 hotels in Newbury
Guests' ChoiceBased on 948 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.4
Value for money
7.2
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 11, 2024
Anne
United KingdomNo plug sockets or usbs by beds for charging devices, pool was very busy - no free loungers.
Nice location close to Newbury. Rooms were comfortable though a bit dated. Staff were very nice.
Stayed in March 2024
Reviewed: March 2, 2024
David
United KingdomBreakfast
Dinner
Stayed in February 2024
Reviewed: February 16, 2024
Prince
United KingdomGreat- Everything was lovely about the hotel the only down fall was on the first night I could hear everything from the adjoining rooms. The guests in those rooms were so loud one was having a conversation at 5:30am and I could hear everything. The banging around their room I couldn’t understand because looking at my room I couldn’t understand how they could be that loud. The plus side was I mentioned it in passing when ordering lunch and the lady I spoke with went to the guest support person and she came to speak to us to apologise. Even though I know it wasn’t the hotel’s fault I appreciated that they cared. The second night was fab as the noisy guests left and the spa is fantastic!!
Stayed in January 2024
Reviewed: February 14, 2024
Eamonn
United KingdomAll good
Really surprised... Excellent location for business with space to have meetings :allowed earlier check in, room excellent, great value for money, breakfast and dinner really good, spa and gym looked brilliant but too busy to use...
Stayed in February 2024
Reviewed: February 5, 2024
Catherine
United KingdomHotel was a little bit dated. Cleanliness wasn't the best. There was a foot print on my pillow and some areas need a good dusting, not just in our room but downstairs toilets. Limited vegan options in the restaurant so went elsewhere to eat. Rooms a bit expensive
Swimming pool and spa areas were lovely. Good effort was made to provide vegan food for us at the event that we attended even though they forgot non dairy milk for tea and coffee. Appreciated the food though.. The room was comfortable with air conditioning
Stayed in February 2024
Reviewed: February 4, 2024
Ella
United Kingdomnot a lot of grounds for walking around
pool spa and bar
Stayed in January 2024
Reviewed: January 31, 2024
Robert
United KingdomThe cocktails were not a great success, but when we complained the bar staff handled the complaint very well.
The spa in this hotel is one of the nicest, most spacious and comfortable I have experienced. It's the reason we keep going back. The food is OK, but perhaps not the fine dining that it aspires to. Breakfast was pretty good.
Stayed in December 2023
Reviewed: January 25, 2024
Demi
United KingdomDon’t have any issues to be honest
Room was nice and spacious, bed was huge and very comfortable! Nice shower too had a big shower head which I like and pressure was good. Had a few drinks in the bar too which had a nice chilled vibe
Stayed in December 2023
Reviewed: January 22, 2024
Michal
United KingdomSmall stuff
Location
Stayed in January 2024
Reviewed: January 1, 2024
Stephanie
United KingdomFamily time hours for the pool on a weekend?
Beautiful hotel with a very comfortable room, delicious breakfast spread and great facilities!
Stayed in November 2023
Reviewed: December 15, 2023
Amanda
United KingdomThat by booking through 'Booking.com' we couldn't put meals and drinks on the tab and pay at check-out. Should have been told this at the outset. Frustrating to have to carry payment methods around. Meals, snacks and drinks I felt to be overpriced. The small dining room was in need of maintenance - curtains/blinds not closing, stains on ceiling tiles, corners of wall paper turning up but the staff made every effort to make the room feel Christmassy. Despite all the best efforts from the staff, definitely got the feeling that because of the big event in the main dining room, we were not as important or valued.
Rooms were clean and comfy. Facilities were excellent. Spa area was excellent, clean and fresh. Staff very informative and attentive, sometimes too attentive! Didn't eat in the evening in the main restaurant as there was a big function so relegated to small dining room. Beautiful flowers and Christmas decorations. Breakfast was self service, all freshly prepared, nothing outstanding
Stayed in December 2023
Reviewed: November 26, 2023
Mike
United Kingdomthe internet connection and provided WIFI there was beyond bad. I was there for work which made it very difficult as I could not get a decent enough connection to work in my room and the internet at the bar still wasn't great. Soft drinks were also very expensive.
Fantastic spa facilities and restaurant / bar area. Room was large and clean and very comfy.
Stayed in November 2023
Reviewed: November 16, 2023
Michael
United KingdomWIFI Poor In Room Staff at reception and Bar commented that because I had booked through booking.com that I couldn't credit anything to my room which would have allowed for me to pay on check out and made things easier. Not sure why booking through a third party should affect anything?!
Spa and Gym Facilities
Stayed in October 2023
Reviewed: November 7, 2023
Peter
IrelandNothing
Lovely hotel, in nice surroundings and really nice staff that were very welcoming on arrival. Room was nice and breakfast was excellent.
Stayed in August 2023
Reviewed: November 3, 2023
Murray
United KingdomNOT ENOUGH PARKING SPACES FOR DISABLED GUESTS
ROOM FOR DISABLED GUEST WAS EXCELLENT. BREAKFAST WAS GREAT NEED MORE PARKING SPACES FOR DISABLED GUESTS
Stayed in October 2023
Reviewed: October 26, 2023
Jo
United KingdomWedding barn Breakfast
We were here to attend a family wedding and had travelled from the North East of England. The wedding held in the new barn was excellent in every aspect. Staff on duty there were exceptionally friendly and helpful. Wedding went without a hitch. However, we were very disappointed with our room in tge hotel. The bathroom was very tired. Panels falling off and plaster was dropping off the wall. Overall tge room cleanliness was not up to our standard.
Stayed in October 2023
Reviewed: October 22, 2023
James
IrelandBit tired. Bit dark in terms of furnishings in bar etc.
Nice place. Friendly staff.
Stayed in October 2023
Reviewed: October 18, 2023
Richard
United KingdomOnly one towel and one dressing gown, hair dryer didn’t work and we were twice told we were in the wrong room !
Excellent breakfast and enjoyed the spa facilities
Stayed in October 2023
Reviewed: October 17, 2023
Allwin
United KingdomThe room proximity to the spa and leisure lounge. I love the pool there and the proximity to Newbury Room was very comfortable
Stayed in September 2023
Reviewed: October 17, 2023
Madalyn
United KingdomThe hotel gym was great and ability to attend a class was a good bonus. The room and breakfast were good.
Stayed in October 2023
Reviewed: October 14, 2023
Giedre
United KingdomN/A
Wonderful time out , staff were very friendly and rooms tidy and comfy beds!
Stayed in September 2023
Reviewed: October 12, 2023
Verkhovskaya
United KingdomIf you wish to have a relaxing day using spa and pool, make sure there is no water gymnastics that day with laud music. It was ridiculous, we were on Monday hoping to escape for a day to relax and rest using spa. Around 5 I guess, showed up very unfriendly lady ( spa zone co worker) straight from the entrance she entered pool zone in shoes she was wearing outside. ( in pool zone, guests are walking bare feet!!!) Switched on music soooo laud, put on the floor pool towel which guests are using in pool zone, started jumping. She used that towel not to slip on the floor. The bed mattress was very uncomfortable. If you have DONT DISTURB sign, it doesnt mean anything to housekeeping, they will knock at your door if they feel like. Very strange!!! TV is placed near your bedside table, so if you want to watch TV you should SIT on the sofa. Really????
Nice location, clean room and hotel, tasty breakfast
Stayed in October 2023
Reviewed: October 11, 2023
Stephen
United KingdomFood and drink prices were a little high
A very relaxing stay at the Donnington Valley Hotel, Golf & Spa. The room was clean comfortable and well maintained. The Pool, Jacuzzi, Sauna and Steam rooms were excellent, very clean and well maintained with excellent staff. Breakfast was exceptionally good.
Stayed in October 2023
Reviewed: October 1, 2023
Janice
United KingdomDidn’t have any Bombay Gin or Gordon’s gin
Very good helpful staff very clean room
Stayed in September 2023
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