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100 Queen's Gate, Kensington and Chelsea, London, SW7 5AG, United Kingdom
29 October 2015
눉The reception staff were chewing gum as we checked in, the room was booked as a club double room stating on your website a king size bed, on arrival we we on the top floor of the hotel with the view blocked by a 1/2 wall outside our window, the room was opposite a lift which could be heard in our room, the bed was only 5' wide and wifi for our room was £10 extra???? The amount paid was £258 for one night, which we consider very expensive for a disappointing experience, was this because it was booked through Booking.com??? I'm beginning to wonder.
눇the hotel was in a great location, and the room was clean
28 October 2015
눇Very welcoming staff. Very helpful. Clean, comfortable rooms. Good breakfast. Perfect location for the Albert Hall.
29 October 2015
눉Old hotel rude staff old room bad house keeping
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