2 Bridge Place, Victoria, Westminster Borough, London, SW1V 1QA, United Kingdom
#571 of 1,004 hotels in London
Guests' ChoiceBased on 2526 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.4
Value for money
7.2
Free WiFi
8.2
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End of dialog contentReviewed: 28 March 2024
James
United StatesHotel is at a very convenient location. Very good buffet breakfast. Staff was friendly and very helpful.
Stayed in March 2024
Reviewed: 24 March 2024
Maria
ChinaLocation and breakfast were great!
Stayed in March 2024
Reviewed: 22 March 2024
Sally
United KingdomThere was some renovation work going on outside our room
Great location, clean and good facilities
Stayed in March 2024
Reviewed: 16 March 2024
Layla
United KingdomThe toilet keep running water, not flashing. But didn't affect. The hotel didn't provide the luxury family room I pre BOOKED, arranged us in a standard room with one bed without informing us and charged the same amount of money as luxury family room. The good thing is we were provided free breakfast When I went to ask how much the breakfast was in the morning. Hope simple toothbrush, toothpaste and slippers can be provided.
Very clean. Comfortable and relaxing atmosphere.
Stayed in February 2024
Reviewed: 11 March 2024
Yu
Hong KongOne way traffic always have congestion in
Good location and breakfast is good
Stayed in March 2024
Reviewed: 10 March 2024
Adrian
United KingdomPoor pillows One towel for a couple Poor bar facilities
Location was excellent. Modern look and feel Reasonable room size
Stayed in March 2024
Reviewed: 10 March 2024
Steven
United KingdomGreat location within easy reach of pretty much everything.
Stayed in March 2024
Reviewed: 8 March 2024
Snjezana
AustraliaThe rollaway bed in the family room was very uncomfortable. Housekeeping put on an additional duvet to sleep on, to make it softer but you could still feel all the springs.
Location and breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Sirli
EstoniaOur room was on the 2nd floor, facing the Victoria station, so the view from the room was poor. Breakfast was nice but with very little choices. Staff was trying to be nice, but came across a bit not bothered. A small foregin lady at the reception spoke so quietly and with so strong accent, I had to doublecheck her every sentence. Only the gentleman at the luggage desk was very nice and chatty. The lighting was off in our room for many hours one evening, reception promised to send someone but forgot. We sat in dark and headed out eventually, before going out we notified the reception for the second time - after that they put the lights back on. Overall the room was quite bare - only two bottles of water for the whole stay - there could be at least two bottles per night. I have never seen so empty minibar also 😄
Very good location and access to public transportation. Rooms were clean, beds were comfortable. It was nice that there was big bottles of shampoo, conditioner and body lotion in the room. Breakfast tasted good.
Stayed in March 2024
Reviewed: 29 February 2024
Chris
Trinidad and TobagoUnfortunately there was construction noise during the day so it was difficult to be able to rest during the dsy without hearing a jack hammer
Staff was great from the door, breakfast was great love the selection of available foods
Stayed in February 2024
Reviewed: 27 February 2024
John
United KingdomHad an evening meal. Not very good. And expensive
Location is great. The room and bed very comfortably
Stayed in February 2024
Reviewed: 26 February 2024
Coffeeandcreamstravels
United KingdomI went to London for work and stayed here - highly recommended place to stay. Location quite central and near to public transpo. Amazing services from the staff.
Stayed in December 2023
Reviewed: 26 February 2024
Glory
United KingdomNone
Great staff, value for money and great location
Stayed in January 2024
Reviewed: 26 February 2024
Tracy
United KingdomScaffolding around the hotel. No minibar
Ambience
Stayed in February 2024
Reviewed: 25 February 2024
Claire
MaltaGreat location. Just opposite Victoria train station, tube station and bus terminal. Very easy to get around. 10 mins walk to Buckingham Palace.
Stayed in February 2024
Reviewed: 25 February 2024
Josie
Saudi ArabiaRoom was hot AC not working. Staff on reception offered for me to change rooms, but it was 2:00am. I had a poor night’s sleep.
Location, friendly staff. Nice bar. Good breakfast.
Stayed in December 2023
Reviewed: 24 February 2024
Giulia
United KingdomThe beds were quite firm could have better mattresses. Could have done with alternative dietary cookies
I liked the location of the hotel right by the station. The shower was great.
Stayed in February 2024
Reviewed: 22 February 2024
Yousef
Jordanhouse keeping some days didn’t clean the bathroom or remove the trash they just do the bed and leave without cleaning the rest of the room
amazing staff and they give the most delicious cookies ever at the reception!!
Stayed in February 2024
Reviewed: 18 February 2024
Barbora
Slovakiajust didnt understand "the green part" of hotel - we kept towels hanging however everyday it was changed and also heating was loud
nice people, clean, great breakfast great is location - near is metro station and good beer pub
Stayed in February 2024
Reviewed: 18 February 2024
William
United KingdomSome building work taking place nearby so there was a little noise during the day but this is to be expected in a busy city. Most of the time we were off exploring so it was no real inconvenience. No noise to disturb sleep overnight.
Great location really close to Victoria station so everything was easy to get to. Friendly and helpful welcome from the reception staff on check in. Room was comfortable and had a great view over the roof of Victoria station.
Stayed in February 2024
Reviewed: 17 February 2024
Amara
NigeriaVery nice and a lot of options. Well madeX served and presented
Stayed in February 2024
Reviewed: 16 February 2024
Karen
IrelandBreakfast was delicious nicest I have had in forever! I initially had not book breakfast but receptionist convinced me did a great deal and it was so worth it
Stayed in January 2024
Reviewed: 16 February 2024
Keilee
United KingdomGlass door for bathroom, mattress uncomfortable,feather pillows and reception staff not that helpful
Very clean and perfect location
Stayed in February 2024
Reviewed: 16 February 2024
Gurdeep
United KingdomLovely hotel
Location was great. Train and coach station were walking distance.
Stayed in February 2024
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