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  5. Reviews of DoubleTree by Hilton London Victoria

Reviews of DoubleTree by Hilton London Victoria 4 stars

2 Bridge Place, Victoria, Westminster Borough, London, SW1V 1QA, United Kingdom

#571 of 1,004 hotels in London

Guests' Choice

Review score

Based on 2526 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 March 2024

    9.0
    We had a very nice time.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is at a very convenient location. Very good buffet breakfast. Staff was friendly and very helpful.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location and breakfast were great!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Great staff, very nice place , excellent location, helpful if we needed to know anything
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There was some renovation work going on outside our room

    Great location, clean and good facilities

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet keep running water, not flashing. But didn't affect. The hotel didn't provide the luxury family room I pre BOOKED, arranged us in a standard room with one bed without informing us and charged the same amount of money as luxury family room. The good thing is we were provided free breakfast When I went to ask how much the breakfast was in the morning. Hope simple toothbrush, toothpaste and slippers can be provided.

    Very clean. Comfortable and relaxing atmosphere.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    9.0
    Satisfied
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    One way traffic always have congestion in

    Good location and breakfast is good

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Poor pillows One towel for a couple Poor bar facilities

    Location was excellent. Modern look and feel Reasonable room size

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Really enjoyed our stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location within easy reach of pretty much everything.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The rollaway bed in the family room was very uncomfortable. Housekeeping put on an additional duvet to sleep on, to make it softer but you could still feel all the springs.

    Location and breakfast

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Great location and comfortable enough rooms.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was on the 2nd floor, facing the Victoria station, so the view from the room was poor. Breakfast was nice but with very little choices. Staff was trying to be nice, but came across a bit not bothered. A small foregin lady at the reception spoke so quietly and with so strong accent, I had to doublecheck her every sentence. Only the gentleman at the luggage desk was very nice and chatty. The lighting was off in our room for many hours one evening, reception promised to send someone but forgot. We sat in dark and headed out eventually, before going out we notified the reception for the second time - after that they put the lights back on. Overall the room was quite bare - only two bottles of water for the whole stay - there could be at least two bottles per night. I have never seen so empty minibar also 😄

    Very good location and access to public transportation. Rooms were clean, beds were comfortable. It was nice that there was big bottles of shampoo, conditioner and body lotion in the room. Breakfast tasted good.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately there was construction noise during the day so it was difficult to be able to rest during the dsy without hearing a jack hammer

    Staff was great from the door, breakfast was great love the selection of available foods

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Had an evening meal. Not very good. And expensive

    Location is great. The room and bed very comfortably

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    London work stay
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    I went to London for work and stayed here - highly recommended place to stay. Location quite central and near to public transpo. Amazing services from the staff.

    Stayed in December 2023

  • Reviewed: 26 February 2024

    8.0
    Comfortable stay with great location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Great staff, value for money and great location

    Stayed in January 2024

  • Reviewed: 26 February 2024

    8.0
    Great location and ambience
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Scaffolding around the hotel. No minibar

    Ambience

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Just opposite Victoria train station, tube station and bus terminal. Very easy to get around. 10 mins walk to Buckingham Palace.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Great location, good breakfast
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Room was hot AC not working. Staff on reception offered for me to change rooms, but it was 2:00am. I had a poor night’s sleep.

    Location, friendly staff. Nice bar. Good breakfast.

    Stayed in December 2023

  • Reviewed: 24 February 2024

    8.0
    It was short but sweet. Loved the cookies on reception.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were quite firm could have better mattresses. Could have done with alternative dietary cookies

    I liked the location of the hotel right by the station. The shower was great.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    house keeping some days didn’t clean the bathroom or remove the trash they just do the bed and leave without cleaning the rest of the room

    amazing staff and they give the most delicious cookies ever at the reception!!

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    very fine
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    just didnt understand "the green part" of hotel - we kept towels hanging however everyday it was changed and also heating was loud

    nice people, clean, great breakfast great is location - near is metro station and good beer pub

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    An excellent stay in the centre of London in a very comfortable hotel with friendly staff
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Some building work taking place nearby so there was a little noise during the day but this is to be expected in a busy city. Most of the time we were off exploring so it was no real inconvenience. No noise to disturb sleep overnight.

    Great location really close to Victoria station so everything was easy to get to. Friendly and helpful welcome from the reception staff on check in. Room was comfortable and had a great view over the roof of Victoria station.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Amazing customer service, neat and good location
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice and a lot of options. Well madeX served and presented

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Breakfast was delicious nicest I have had in forever! I initially had not book breakfast but receptionist convinced me did a great deal and it was so worth it

    Stayed in January 2024

  • Reviewed: 16 February 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Glass door for bathroom, mattress uncomfortable,feather pillows and reception staff not that helpful

    Very clean and perfect location

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Brilliant location. Staff was amazing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel

    Location was great. Train and coach station were walking distance.

    Stayed in February 2024

Showing 1 – 25

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