Church Street, Birmingham, B3 2NR, United Kingdom
#18 of 72 hotels in Birmingham
Guests' ChoiceBased on 1937 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 20 April 2024
Andrew
United KingdomAccess, more than difficult for some.
The friendliness and helpfulness of the staff team.
Stayed in April 2024
Reviewed: 16 April 2024
Siobhan
United KingdomN/A
It’s a beautiful hotel and the rooms are gorgeous - highly recommend an upgrade to the larger rooms for the space
Stayed in April 2024
Reviewed: 13 April 2024
Julie
United KingdomRoom decor was dark, lighting was very poor.
Great location, great food, helpful and friendly staff
Stayed in April 2024
Reviewed: 11 April 2024
Paul
United KingdomQuality of room fittings was disappointing. Mostly very squeaky floors and doors and noisy plumbing. More shabby than chic.
Stayed in March 2024
Reviewed: 8 April 2024
Mariana
MexicoThe building is really old and needs some maintenance and refurbishing.
Location is really good and has an original concept.
Stayed in February 2024
Reviewed: 6 April 2024
Cerys
United KingdomBed wasn’t particularly comfortable!
Rooms were spacious, shower was the best shower I’ve ever had! Staff very friendly.
Stayed in April 2024
Reviewed: 28 March 2024
Robert
United Kingdomspacious comfortable great shower!
Stayed in March 2024
Reviewed: 25 March 2024
Aruna
United KingdomNoisy (understanding the city centre location); suggest providing guests with complimentary earplugs. Some wear & tear in the suite (Clos Mogador) including a brown stain on carpet (between desk and table under the tv).
Central location; service
Stayed in March 2024
Reviewed: 16 March 2024
Chloe
United KingdomPoor tv services. Payed for suite that was advertised with extra large bed and our room had an average size bed
Great location
Stayed in February 2024
Reviewed: 10 March 2024
Terry
United KingdomBecoming dated. Furniture et al.
Service and staff.
Stayed in March 2024
Reviewed: 7 March 2024
Duane
United Kingdomradiator noise at one point - fixed by turning radiator down. bathroom could do with a bit of an upgrade. room service mushroom risotto wasn't great - the only meal I've ever not been fully satisfied with.
fantastic breakfast, clean room, comfortable nights sleep
Stayed in March 2024
Reviewed: 6 March 2024
Irene
United Kingdomfront door access was a little difficult steps and rigid front door with a case it made it difficult however checking out the reception staff took me through a side door which was flat and easier in fairness the hotel is situated on a hill .
beautiful bedroom and bathroom and the breakfast was excellent all the staff are polite respectful and cheerful .
Stayed in March 2024
Reviewed: 6 March 2024
Gill
United KingdomRoom a little cold
The age
Stayed in March 2024
Reviewed: 5 March 2024
Sarah
United KingdomThe front door is really hard to get in with a case, it’s heavy/stiff and opens outwards onto steps.
Friendly staff, lovely room with great bathroom. Extensive breakfast selection. Good initiative to give money off at the bar in exchange for not having a room clean during stay.
Stayed in March 2024
Reviewed: 4 March 2024
Esther
NetherlandsThe temperature was some what low i the room
Stayed in March 2024
Reviewed: 3 March 2024
Jennie
United KingdomThe room was beautiful and the staff were great and the breakfast was excellent
Stayed in March 2024
Reviewed: 3 March 2024
Amanda
United KingdomNothing
Location & traditional style and welcoming helpful staff
Stayed in March 2024
Reviewed: 26 February 2024
Nigel
United Kingdomheating issues but we’re kindly resolved with an upgrade
stunning building
Stayed in February 2024
Reviewed: 26 February 2024
Clodagh
United KingdomLovely staff and very comfortable room
Stayed in February 2024
Reviewed: 23 February 2024
Jackie
United KingdomBreakfast - not enough staff, running out of milk coffee machine, took far too long to order breakfast
Beautiful room and bathroom
Stayed in January 2024
Reviewed: 20 February 2024
Caroline
United KingdomLike noisy at night from outside and a few doors slamming but didn't bother us too much wouldn't stay again when it's the school holidays can get abit to noisy
Great customers service hotel lovely breakfast was fabulous
Stayed in February 2024
Reviewed: 19 February 2024
Lynn
United KingdomA bit pricy and the Bistro closed early, but did let us in as a favor
It was clean and very comfortable loved it
Stayed in February 2024
Reviewed: 16 February 2024
Maysoon
United KingdomNothing
Very chic and elegant building. Had all modern amnesties whilst keeping the original features of the building
Stayed in February 2024
Reviewed: 15 February 2024
Michael
United KingdomThe room decor left a lot to be desired. Our room was poorly decorated with signs of leaking roof and pipes were loud during the night. Probably trapped air
Very good location, near train station, shook g and dining areas
Stayed in February 2024
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