This is a great little hotel with a wonderful bar, attentive staff and lots of character. We enjoyed a lovely bottle of Chardonnay and an early dinner in the bar before heading out for a screening at the Watershed just a short walk away . Very comfy bed and restful stay and then a satisfying breakfast the following morning. Can happily recommend!

Stayed in April 2024

Nothing

Massive room, excellent breakfast, perfect location for the Bristol Beacon Hall, a 5 minute walk. Staff were friendly and helpful. When we arrived we were given an upgrade to a larger room.

Stayed in April 2024

The walls were thin, got woken up by the next room watching tv very early in the morning. And in the middle of the night by people coming back to their rooms.

The place itself is amazing! Couldn't fault the food, staff, facilities. All excellent.

Stayed in April 2024

Bathroom dated as mentioned And the bed was very low with the wood frame which is a bit of a shin basher !

Very welcoming helpful staff Nice bar area and dining room We were in the Coivoissier suite which was ok but think the bathroom looks dated

Stayed in April 2024

Quirky and interesting - lovely staff!

Stayed in April 2024

Parking at the hotel is a bit pricey and limited.

The whole deal, from the outstanding staff to the feel of the place and the quality of the room and facilities, brilliant all round.

Stayed in April 2024

The staff and the location

Stayed in April 2024

The person that was working on the Saturday morning was slightly grumpy and short tempered, and as such didn't explain stuff properly, but we did get there in the end.

the location and view are amazing. The food and selection of beverages was perfect. A dog friendly , luxurious stay in a beautifully decorated room with an Amazing courtyard and view.

Stayed in March 2024

The breakfast was great! Our evening meal in the Bistro was delicious, too. All the staff were very friendly and really made me and my daughters feel welcome.

Stayed in April 2024

The door from the kitchen to the restaurant makes a lot of noise. That’s the only thing I can fault.

Everything was great

Stayed in March 2024

Did not have breakfast

Stayed in April 2024

Delightful and helpful staff. Especially Gosha on reception. Room comfirtable, quiet and clean. Temperature just right Bedding gorgeous.

Stayed in April 2024

The bed in the Suite was huge and super soft. However, I think the mattress maybe needs turning (or replacing) as it was so soft you could definitely feel the big dents where both people lie and almost a hill in the middle! I still slept really well though, and they also brought extra pillows when we asked for them.

Such a beautiful old building in the centre of Bristol so really easy to go out and explore. The restaurant and bar fabulous and all the staff are really welcoming and helpful

Stayed in April 2024

Slow service in the restaurant

Central to where we were visiting

Stayed in March 2024

Nothing worth mentioning.

The staff were all very helpful and pleasant to deal with. Despite there being a 3.00pm check in time I was accommodated a few hours earlier - this was much appreciated. The room was very spacious and the bathroom facilities were excellent.

Stayed in March 2024

I did hear bins being moved around relatively early in the morning but there was an event in the hotel the night before that i didn't hear at all!

I think we may have been upgraded since we seemed to be in a really nice room. They were also very helpful with storing our bikes. We did not use the bar but it looked nice.

Stayed in March 2024

Unfourtunately I had to shy away from a 10* star solely due to a Bistro staff member. Out of the two that served us for dinner, one was great. Sadly the other member of staff made us feel unwelcome. The menu clearly stated extra charge for most of the items we ordered, we didn't mind this at all and did not need to be reminded. Neither did we need to be told we did not need an extra side order. I would understand the need to advise customers of extra charges, but it was the snobbery that came with the comments that made it clear it wasn't a reminder, but a form of insult. It some what dampened the dinning experience.

Yet another lovely visit to Hotel du Vin. Rooms are clean, comfortable with a relaxing atmosphere. Food was superb as usual and reception staff were welcoming, helpful and trustworthy. Thankfully, the company, hotel, reception staff and food were great. Which ultimately saves the experience. We will not let one member fail the rest of the team that are superb! Thank you for another great stay!

Stayed in April 2024

Drinking water not replenished. No fridge in room.

Comfort, nice interior, friendly stafff

Stayed in March 2024

As with a lot of hotels, only 2 breakfast tea bags on the tray for 2 guests, a few more would be great instead of all the flavoured tea!

Lovely clean hotel, bed super comfortable

Stayed in March 2024

- No smart tv, only flat screen and too low to watch from the bed,(would be much better is was on the wall). - Bathroom need safety handles to get out of the shower - Bedside lights are not manageable individually so need to get out of bed to turn them off.

Beautiful place, very clean, veeery confortable bed, amazing breakfast, lovely and friendly staff😊

Stayed in March 2024

Excellent service all round. Staff very helpful . Thank you .

Stayed in March 2024

The menu at dinner was limited

Central, quirky, personal Bathrooms v cool

Stayed in March 2024

Sweep up the fag buts and litter from the entrance

Breakfast

Stayed in March 2024

There was nothing I didn’t like about it

Stunning property in a great location, every room is beautiful, huge and unique

Stayed in March 2024