Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Dorset hotel reviews
  4. Poole hotel reviews
  5. Reviews of Hotel Du Vin Poole

Reviews of Hotel Du Vin Poole This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Thames Street, The Quay, Poole, BH15 1JN, United Kingdom

#6 of 14 hotels in Poole

Guests' Choice

Review Score

Based on 1351 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Location was great right by the marina. We couldn’t initially park at the hotel but public car park was in easy walking
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was cold and right by the road and the front door which made it noisy and not very private.

    Great location and food was excellent. Bathroom was great.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Over night stay to see Poole and go to Studland beach
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Had a noisy extractor quite close and veranda was not very clean.

    Lovely large room with added veranda as a bonus. Comfortable bed and good bathroom with super shower

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Comfortable stay with excellent food
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the younger staff need to be more communicative but other than that this is a very good hotel.

    Staff were friendly and helpful. Our evening meal and breakfast were excellent. The atmosphere in the hotel is relaxed, welcoming and comfortable.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Staff very pleasant and accommodating
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Had to move room due to noisy location, but the hotel did move us to a quieter location.

    Breakfast very nice, Hotel well located

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    The location. Helpful staff.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Very nice, immaculate hotel with excellent food and staff.
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Only negative I had was it was reasonably noise at night but that’s luck of the draw really and down to the guests rather than the hotel.

    Everything, stunning place and immaculate in every way. Staff very helpful and knowledgeable and couldn’t do enough for you. I stayed with my seven year old son as a short getaway and we both. Evening meal was excellent as was the service, room service breakfast was perfect and very prompt on the timing.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Weekend break
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    As an old building there are lots of stairs, not a problem for us but could be tricky for some .

    Very good location for old Poole , lots of pubs , restaurants nearby . Great ambience and friendly staff

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    The staff was very helpful
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    I was a bit disappointed to move room because of the smell of damp

    The staff was very helpful

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Overpriced
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Our bedroom was separate from the main hotel and it was cold. Also it cost £180 a night for the room and this cost did not include breakfast which I think is expensive.

    The location

    Stayed in February 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking

    Location and staff

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Would revisit
    • Business trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bedside lamp and one other room lamp not working Charge for dog excessive!

    Location and lovely large room… very comfortable bed

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Best part of our weekend in Dorset
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night

    The fun bar and eating area which was dog friendly

    Stayed in January 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, friendly staff

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The steep stairs in the Mill House.

    Property was lovely. Service very good. Shower was fabulous but VERY hot! Bed sheets were amazing

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Nice hotel with good attention to detail
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Shower looked like an abattoir Long walk to the room from reception

    Very Central Big room comfy bed Helpful staff

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Great value hotel
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was noisy from other rooms and corridor. Anyone above who used the en-suite we could hear.

    Great position near the quay and lots of bars and restaurants.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    An enjoyable two day break in a comfortable hotel.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking on site is very limited. The hotel comprises a number of town houses with bedrooms away from the main facilities.

    It’s location was excellent. The staff were very helpful and responsive.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely stay warm welcome, a bit disappointed that the room didn’t have the bath that was in the pictures but that’s not the end of the world will definitely stay again.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    A memorable stay.
    • Business trip
    • Solo traveler
    • Classic Double
    • Stayed 1 night

    There's too much olive oil on some meals, including breakfast, the food is very good, it doesn't need so much oil as a garnish / in the dressing.

    This is a very good property, the facilities, decor and atmosphere are a rare find. The staff are well trained, approachable and friendly. Traditional and contemporary service rolled into one. My first stay at a HDV, hopefully not my last.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Our stay was excellent apart from a room thermostat failure which with help of the very helpful and polite receptionist
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    On site Parking limited

    Location and quality.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    LOVELY RELAXED WEEKEND WALKING AND EXPLORING POOLE Quay to Sandbanks, Bournemouth Boscombe Walking!
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights

    Great Welcome on arrival and everyone was attentive, Great Bistro food and Wine , excellent fire side lounge and drinks.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    good
    • Business trip
    • Solo traveler
    • Classic Double
    • Stayed 2 nights

    Upon arrival our room was allocated, the room given was freezing cold , heating was broken and room had to be changed late at night, staff responded well, location of the room was difficult to access also, a lot of stairs to climb .

    stayed here several times great location

    Stayed in December 2023

  • Reviewed: January 13, 2024

    9.0
    Booked 3 rooms for myself and my family, everyone was happy including the dog.
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and style of hotel

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Excellent except for the heating
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The thing that was upsetting was the heating in the room it was really cold when we checked in & no one mentioned you had to crank up the thermostat to 32 degrees to get it started ( thought it could have been turned on before we arrived as it is January 🥶 ) so room was fine then , next problem was the towel rail radiator in the bathroom never did work the whole of our stay !! We were told they knew there was a problem , so I think we should have been informed before we arrived .

    Beautiful large room with nice furniture & a lovely bathroom. All the staff were friendly and welcoming, bar & restaurants were good , food was well presented with lovely service.

    Stayed in January 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: