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Thames Street, The Quay, Poole, BH15 1JN, United Kingdom
15 August 2016
눉Bedroom (deluxe at about £160) at street level, on the main road. Smelt very dank. Complained to receptionist who accompanied us to the room, we asked if there was another room available, she said that the aircon had only just gone on and it would be OK. Well it was not. Left the aircon on from 1800ish until 0700ish the next day. Stilll a horrible place to be. When we left, at around 7 a.m. we mentioned the problem to a different receptionist, from her shrug we doubt if any remedial action would be taken. And then the lousy food. On Sunday eve in early July my salad nicoise (around £15) had large slices of black stuff in it - this proved to be the potato part of the salad! As I handed my half-eaten plate back to the waiter (black slices plus tinned tuna just dumped on the plate out of the can - no attempt to flake) with a particular complaint about the bad spuds, the waiter shrugged.
눇It is just 10 minutes walk from the ferry to France, which is why we chose it.
14 August 2016
눉Far too noisy in the room. Doors banging loudly outside room from 6am. Dreadful parking arrangements. Multi storey a considerable walk from hotel. I think it was very over priced. Compulsory service charges and I was billed for dog welcome pack that I never received.
눇Room was very nice. Restaurant was Good.
14 August 2016
눇Bed super and loved pillows and duvet cover
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