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80-81 Clapham Common South Side, Lambeth, London, SW4 9DQ, United Kingdom
July 25, 2016
July 19, 2016
눉Room b6 was disgusting. It smelled strongly of damp and there was evidence of damp everywhere. The bedding was damp, the carpet and bathroom were damp and we found a cockroach in the bathroom. Room 8022 was ok, albeit up a lot of stairs. It was damp free but the shower didn't drain and the door couldn't be opened properly. The room was very hot and stuffy and the fan had to stay on all night, which for a light sleeper was a problem. When we complained the next morning we didn't get an apology and in hindsight we should have complained that night but as it was turned midnight when we checked in, we thought the hotel would be full. We paid to store bags but they were just all lumped together in a cupboard with no identification which meant you could take any bag.
눇The location was excellent for us being a 5 minute walk from Clapham South tube station and a 10 minute stroll from Clapham Common.
July 23, 2016
눉Unhelpful staff. Rude maid barged in on us at 9:30 in the morning. Keycard for our room never worked and had to be replaced everyday. No air-conditioning and we were on the top floor so the heat was dreadful.
눇Check out was easy.
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