The stairs to our bedroom but next time I will ask for a lower floor, there was also a big dog barking probably from one of the neighbouring houses Apart from that all was good

Lovely stay breakfast was delicious, staff very friendly Our room was large and we were on the top floor room 11, I think we had the boiler system behind the panel behind our bed as it kept coming on and going off just before we went to bed

Stayed in April 2024

The grounds are over grown which is a shame

Lovely evening meal, friendly staff...breakfast was great

Stayed in April 2024

Room was plain in the bedroom no pictires and windows did not open at all

Beautiful building and food plus lovely staff and gardens

Stayed in March 2024

Chiller on the stella was poor and staff could not sort,did say they had problems the week before

Breakfast was above average and good quality

Stayed in March 2024

The wifi didn’t reach the room I was in but I think the wifi was playing up the weekend that we stayed

Very nice staff Really comfy bed Lovely room that had doors to open to a little garden Kettle in room with biscuits

Stayed in April 2024

Nothing - every aspect was of a high standard

Nice and clean with character and very cosy

Stayed in April 2024

Our room No.9 was freezing cold, main raidiator wasn’t working and windows were very drafty partly caused by windy weather. Room above’s shower was very noisy in our room as was the fan in our bathroom .

Location , building & breakfast

Stayed in March 2024

All good

Lovely building, great room. Food in restaurant was very good. Breakfast had excellent options and staff were really helpful.

Stayed in October 2023

Superb suite with wonderful bay windows overlooking fine gardens.

Stayed in September 2023

Great hotel and lovely location, very quite and peaceful. The staff where great and very helpful even making us tea after a long day in Whitby we had dinner in the restaurant and breakfast as well both where very good.

Stayed in September 2023

Shower

Good

Stayed in September 2023

The shower was too hot and the thermostat would not reduce the temperature. The room was too hot on two hot days. The bathroom light needed a new piece of string - the light kept being turned on or off when the door opened or closed!

The room was well-situated and spacious. The food was very good. The lounge, dining room and bar were excellent. The staff were mostly very professional and all helpful.

Stayed in September 2023

Nothing

Lovely hotel room and restaurant. Friendly staff. Would stay there again.

Stayed in September 2023

The bar area and the restaurant was rather sad. They seemed to be in windowless rooms from what I can remember, although it's a few months ago that we were there.

The house had an elegant Edwardian country house feel. The drawing room's stunning glass stained window is something to behold and it opens onto lovely gardens.

Stayed in July 2023

Our room was rather tired looking,double bed too small and room not the same as described on Booking.com. However we had a nice sea view!

Very friendly and relaxed property

Stayed in September 2023

long wait on 2nd morning for breakfast not being told until seated for evening meal that it was only a 3 course menu no special menu of the day as stated in information booklet in room

very nice room with a lovely view

Stayed in September 2023

Nice place to be

Stayed in September 2023

Evening menu a little limited for vegetarians so we ate out which was a bit disappointing however breakfast was very very good

Breakfast, particularly liked the fact that you could make your own toast with ordinary toasters rather then the ones you have wait on a conveyor thing which take ages.

Stayed in September 2023

Shower could have been warmer but overall the room was very good

The food was excellent and all staff were happy and cheerful making the stay excellent

Stayed in September 2023

Beds require proper mattresses and softer pillows. Couple of broken tiles and mould areas in the bathroom.

Location was lovely very good access to Whitby and the surrounding countryside.

Stayed in August 2023

During our stay, the shower in room 8 did not work despite the plumber being called. At breakfast, I requested porridge followed by a cooked breakfast, the porridge never arrived. In the evening we orders a port but were given the wrong measure. I complained and it was changed.

Location is excellent

Stayed in August 2023

No working WIFI Food and service mediocre

Building location

Stayed in August 2023

Breakfast was below standard to match the property, poached eggs were solid, mushrooms like rubber : (

Room was clean & spacious, bed was comfy, reception Lady was awesome.

Stayed in August 2023

The rooms were hot, no fans. Were able to open the windows to cool down. Bedding -had a doona when just a top sheet would have been fine. It is summer, don’t need such heavy bedding. Very little information available, vertually no wifi. No wifi available in the town either so you needed cash to pay in restaurants as the credit card machines couldn’t access wifi either. Staff had to walk outside holding up the hand held device trying to access your card.

Breakfast was good. Well cooked to order. The location was rural setting which was lovely to look out onto from bedroom windows.

Stayed in August 2023