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Moor Lane, East Ayton, Scarborough, YO13 9EW, United Kingdom
October 20, 2015
October 20, 2015
눉You don't expect to see mould on the bathroom ceiling and peeling wallpaper at a 'luxury' lodge. Side of the bath was loose as well. In need of a little TLC in places.
눇Staff were very polite and helpful. Nothing seemed to be too much trouble.
October 19, 2015
눉Noisy plumbing i.e water hammer that when on for ages This was also complained about by other guests staying. Light shining in room all night. Old mattress and pillows. Shortage of staff. i.e had to wait for a member of staff to finish serving behind the bar before I could check in. She was later seen serving evening meals. Noisy guests arriving back late at night. The deal was without breakfast which I accepted but the price paid for the room would have been more justifiable with breakfast included. Staff friendly but not really listening or concerned as if they have heard it all before. The pictures on the website had little resemblance to what was the room my wife and I stayed in
눇Being on ground level
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