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Bickenhill Parkway, Bickenhill, B40 1QA, United Kingdom
7 May 2015
7 May 2015
눇Was able to check in early
5 May 2015
눉We arrived early hours in the morning to be greeted by a member of night staff. He took a long time to get our details together and then it appeared that all of the double rooms had been booked up and there was not a spare room. This led to more confusion and then 30 minutes later we were asked if we wanted a twin room. I declined and said that we had paid for a double room and that is what I expected. Miraculously a double room was sourced (222). We went for breakfast that morning after about 6 hours sleep and were shocked that there was no breakfast left, no plates or bowls available so we had to suffice with toast and cereal. Not what I expected and certainly not what I would call value for money I'm afraid.
눇The rooms were lovely, comfy beds, decent sized TV and the bathroom was very clean.
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