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Reviews of Elstead Hotel 3 stars

12 - 14 Knyveton Road, Bournemouth, BH1 3QP, United Kingdom

#31 of 68 hotels in Bournemouth

Guests' Choice

Review score

Based on 1268 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    Close to facilities, clean comfortable stay, friendly staff. Would stay again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was very hard to switch on/off.

    Close to Rail station to walk, easy to walk to venture nearby or taxi. Comfy spacious room and had been upgraded. Good comes before hand, helpful staff. As no restaurant they provided leaflets of places to eat with personal tips of favourites. Has pool area but didn’t get time to use.

    Stayed in February 2024

  • Reviewed: 12 April 2024

    7.0
    Elstead stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Decoration is a little outdated/tired

    Plenty of parking Within walking distance of beach (15 mins)/ Bournemouth pier (30mins) Friendly staff Good room size Great swimming pool

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Comfortable and quiet stay with friendly staff in a good location.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The shower had a poor flow in the bedroom. Wall paper was a little tatty.

    The health club and the swimming pool were great. The peace and quiet and overall comfort of the room. Night porters were friendly and helpful.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    steam room wasn't in operation. breakfast a bit basic (no mushrooms/tomatos/beans etc)

    swimming pool

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    NICE STAY
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    SAD THAT IT IS NOW BEING SOLD OF TO BE A BLOCK OF FLATS, BUT STILL IN OPERATION RIGHT NOW, BUT SOME AREAS NEED ATTAENTION. BUT I'M AFRAID, ITS LIKE MANY PLACES IN THE HOSPITALTY INDUSTRIE, COVED HAS TAKEN ITS TOLL I'M AFRAID AND THERE IS NOT THE MONEY AROUND TO SAVE IT. BUT GOOD LUCK TO ALL THE STAFF, IN THE FUTURE.

    THE STAFF WERE VERY GOOD AND HELPFUL, WE HAD A COUPLE OF ISSUES, WHICH WERE DEALT WITH PROMPTLY, WHICH IS ALL YOU ASK. NOT SURE WHEN THE PLACE IS SHUTTING DOWN OF YET, BUT IF IT'S STILL OPEN, WHEN WE ARE THAT WAY AGAIN, WE WILL BOOK HERE.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, the hotel decor was looking slightly tired, however this didn't affect my stay. I was still happy with everything.

    I only stayed overnight and enjoyed staying there, very clean and comfortable. The staff were so friendly and helpful. I was very pleased with the cost of my stay which was fantastic value and included a lovely breakfast. They have an indoor swimming pool but unfortunately forgot my swimmers (shame). Good car parking. Would thoroughly recommend

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    No complaints
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet a bit iffy on the top floors.

    It was a great experience, staff was really nice and welcoming. Will definitely recommend.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Great hotel, value for money, marvellous staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very very very creaky floorboards throughout the hotel, and there was a disconcerting drop when you step in the lift. No food available in the hotel in the evening but that is not a problem because as I wrote you can buy something at the shops nearby or order some food and eat it in the room. The shower pressure in the room wasn't very good and we discovered why, the flexible hose was damaged. There was a leak coming from the bath screen due the rubber shower door seal it was broken. The space between the toilet and the shower was minimum, making hard to wipe your bottom after doing a number two.

    Very good location, free parking (do not park under a tree if you don't want your car to be spoiled and filthy by the birds), staff very kindness and welcoming. The room was nice, decent size, tidy, and clean. Room temperature was perfect. Room provided with iron and ironing table. Free coffee and tea with a kettle ready to be used. You can have a take away and the staff will provided you with plates and cutlery in case is needed. Decoration is not up to date but it is very functional, and the bed is comfortable. Free access to the pool an sauna that we didn't used it.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Convenient to beach and not far from town centre. Lovely relaxing weekend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In need of some tlc but it’s being converted into flats soon so that’s why no work has been done which is a shame. One member of staff appeared a bit grumpy! Otherwise no complaints

    Room decent size and very clean. Pool, jacuzzi. Gym, steam and sauna rooms all included in price and open decent hours

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs a bit of TLC

    Location, staff friendliness and amenities

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Quaint and comfortable
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    We’ve stayed here a couple of times before and we were pleased to see on arrival it still has the same charm about it. The staff are pleasant and helpful and the room, very comfortable. Breakfast was perhaps a little on the basic side, but only £10 p/p which we felt was a fair price. Five min walk to the station and 20mins or so to the pier. Love the fact it has a pool, although we’ve yet to use it (there’s always next time!).

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Have stayed at Elstead many times over the past 10yrs...sadly this will be probably the last time..as I'm informed it's due to be re developed.. but lovely n clean and nice hot showers..bit tired now tho to be expected..

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Thought it was excellent value for money
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit dated but it was clean so wasn’t bothered about this

    Fridge in the room, free access to the pool, free parking, excellent price and location

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location, excellent price

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Lovely location, friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staffs were super friendly. Facilities I.e sauna steam gym good

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    The hotel was overly on average base on the price we paid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The main entrances were not attractive due to the building being so old.

    The room was clean but the towel handrail in the bathroom was without heating.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Lovely, would stay again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower.

    Comfortable, friendly staff and convenient location.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Friendly, comfortable and good value for money. Would definitely consider staying here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Decor a bit tired, so even though the bathroom was clean, it didn't look it... and the hook was half falling off of the bathroom door. Very very creaky floorboards throughout the hotel, and there was a disconcerting drop when you stepped in the lift.. but we found this to be more entertaining than a problem 😁 The area around the hotel seemed a little dodgy at night, but there is good capacity on site for parking and it's not too far from the train station.

    Very good value for money, helpful and friendly staff. The bed was comfortable, nice hot shower, no noise or interference from other guests and there were excellent tea making facilities in the room. No food available in the hotel in the evening, but the staff were happy for us to order something in to eat in our room. Also very tolerant when we arrived for breakfast 5 minutes before the cut off time, and didn't rush us :) Lovely coffee!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Large comfortable room. They have facilities to heat (microwave) and eat takeaways as they don't serve lunch or dinner.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Good value.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Dated decor.

    Price. Location. Swimming pool.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Furniishings very dated and interior could benefit from a lick of paint

    Room was clean and close to train station l. Staff were very helpful and friendly

    Stayed in January 2024

  • Reviewed: 4 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sausages at breakfast were somewhat over-cooked.

    Good size room with large clean bathroom and tea/coffee making facilities. Very reasonable price.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Happy visit
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny amount of noise from passers by from being roadside, but actually very quiet for a Saturday night so it didn't disturb sleep.

    Another lovely stay, friendly staff and a great little pool and jacuzzi. Discovered the sauna and steam rooms which were a bonus! Tasty breakfast with perfectly done bacon and in the evening we were allowed to bring in pizza to eat in the lounge. My daughter loves this place ❤

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    I would book the hotel again as I had no issues.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing not to like. The decor of the place was a bit tired and old fashioned but that would not stop me going there again.

    The staff were so lovely and friendly. The room was nice and big. The location was brilliant, right in the town and near the beach.

    Stayed in January 2024

Showing 1 – 25

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