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100-102 Westbourne Terrace, Westminster Borough, London, W2 6QE, United Kingdom
3 June 2015
눉The staff refused to accept my booking made online and made me book again (and pay again). Then later told me tpthey found my booking. The staff was incredibly rude. I was made to change rooms twice in one night.
2 June 2015
눉If was being very picky there was no coffee in reception cafe
눇Location was good directions clear. Clean and friendly staff ready to help with any problems
2 June 2015
눉The fact that we need to leave the room at 10 am if you stay only 1 night. It is too soon ! The lift only for 3 persons and very long. Extra cost no plan (deposit - tell us before that you need 1 pound for the deposit! ; supp fee by card payment) Explain with pannels if we need to get back sheets and where ! So as to avoid to waste time to came back upstsairs and bring them back downstairs.
눇The bagage locker in the bedrooms ; the staff helpful, the atmosphere ; the check in possibility at any time
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