19 Trafford Road, Salford, Manchester, M5 3AW, United Kingdom
#88 of 111 hotels in Manchester
Guests' ChoiceBased on 8756 hotel reviews
7.1Cleanliness
7.6
Comfort
7.5
Location
8.3
Facilities
7.1
Staff
8.3
Value for money
7.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Ariadna
Germanyexcellent hotel especially for the price and location. would stay there again.
Stayed in February 2024
Reviewed: April 23, 2024
Margaret
NorwayLocation. Salford quays is surprisingly grotty. Lots of public spaces where youths hangout and soulless dining choices.
On-site parking at the back of the hotel, offering a degree of safety. Cost is £10 per 24h, which is comparable with nearby public parking. Decent free wifi, and quiet room.
Stayed in April 2024
Reviewed: April 23, 2024
Lawrence
United KingdomThe staff what was on reception he was a bit rude and the security guard was a bit funny with me for no reason Also no plugs next to the bed
The beds are really comfy it's close to shops not to far from shops
Stayed in April 2024
Reviewed: April 22, 2024
Sahil
IrelandWindow didn’t open and it was really hot in the night. The AC didn’t had any remote for us. No telephone service to call for any requirements in the hotel. The transport from property to airport at midnight was very difficult.
Cheapest availability at the time and staff was extremely nice, very friendly and sociable.
Stayed in April 2024
Reviewed: April 21, 2024
Tracy
United KingdomThe bathroom was dirty in places especially around the back of the toilet .
Room was a good size for my mobility scooter and the disabled bathroom was good for my mobility
Stayed in April 2024
Reviewed: April 21, 2024
Philip
United KingdomNoise from guests next door, small toilet and shower within the main room. As above poor signal on the communal TV system. Our in room Wifi did not work, when we checked I was asked for my email address which I provided and was told that would allow access to the Free Wifi. When I tried connect it would not work. I have unlimited data with my phone contract so this was not a massive issue. There were very few sockets for general use. It would be nice to have USB sockets in rooms for phone chargers.
The room was adequate for a few days but due to the thin walls you could hear the guests next door. The TV reception was intermittent my wife was watching the end of the program at 9:45 and the TV switched. When we switched it back on there was no signal almost as if the communal aerial was deliberately switched off. That said another member of the family in a different room had no reception for the duration of our stay.
Stayed in April 2024
Reviewed: April 20, 2024
Roberta
United KingdomThe space of the room was way too small and the toilet was tiny
I liked the shower
Stayed in April 2024
Reviewed: April 19, 2024
Anita
United Kingdomsmall rooms
good location and easy to find room
Stayed in April 2024
Reviewed: April 18, 2024
Loren
United KingdomThe problem with the location however is that the room sat over a tram line which runs till late into the night, meaning having the windows open meant I couldn't sleep due to the noise every 7-8 minutes. This wouldn't have been so bad if the aircon in my room didnt only throw out hot air. The bed was quite stiff as well and hurt my back a little.
I used to live in the area of Salford Quays so know the area. The location is well connected and close to Old Trafford and other landmarks. There are also losts of food vendors and shops around for any needs.
Stayed in April 2024
Reviewed: April 17, 2024
Anna
United KingdomHard bed
Location, simplicity
Stayed in April 2024
Reviewed: April 16, 2024
E
IndiaCould have included eggs in breakfast!
Rooms were nice and clean. Bed was cozy and warm. The reception staff was very polite and wlecoming.
Stayed in April 2024
Reviewed: April 16, 2024
Kerry
United KingdomThe frosted glass shower door & tiny toilet. I hit my head on the door sitting down. The plug points weren’t at the bedside.
It was in a convenient location for the start line of Manchester Marathon. They were dog friendly. The staff were friendly and welcoming. Continental breakfast was available and reasonably priced
Stayed in April 2024
Reviewed: April 15, 2024
Lee
United KingdomCould do with a couple more towels in the rooms with a bath towel to use for the shower
Fantastic location for what I needed
Stayed in April 2024
Reviewed: April 15, 2024
Helen
United KingdomToilet was practically in a cupboard that had a smell as if there had been a fire in there and when u sat on the toilet ur knees touched the door
Location so near to the marathon Very good hot powerful shower
Stayed in April 2024
Reviewed: April 15, 2024
Robert
United KingdomMaybe tea and coffee making facility in the room but l guess it would be reflected in the price.
Clean, tidy and a good state of repair, shower good.
Stayed in April 2024
Reviewed: April 14, 2024
Tommy
United KingdomTv was very small
Quirky and stylish
Stayed in April 2024
Reviewed: April 14, 2024
Yoksan
SingaporeThe receptionist told us to wait for rooms to be ready and we were just sitting around for a good hour, before I ask again, another staff was able to check us into our rooms.
It's walking distance to Manchester United Stadium which was such a great experience for us, walking back after watching match.
Stayed in March 2024
Reviewed: April 14, 2024
Aishah
United KingdomBeds were really hard, room was a little cold, and heating couldn’t be changed in the room.
Everything was clean, staff were friendly, shops just next door and facilities for drinks/snacks and even pizza 24/7
Stayed in April 2024
Reviewed: April 13, 2024
Eirig
United KingdomThe bathroom doors didn’t have any locks on them
Close to the city centre
Stayed in April 2024
Reviewed: April 13, 2024
Teodora
United KingdomSmall space for toilet Small shower room Cannot unhook shower head for a proper shower.
The room is ok for the price.
Stayed in April 2024
Reviewed: April 11, 2024
Billy
NigeriaBreakfast was limited with items
Good experience
Stayed in March 2024
Reviewed: April 11, 2024
Buckley
IrelandLocation was great
Staff were very friendly
Stayed in April 2024
Reviewed: April 10, 2024
Adele
United KingdomSmall toilet and didn’t like the frosted glass on shower as we were an adult and two children no where to change
The staff were really friendly and helpful, easy to find and excellent spot near transport and shops
Stayed in April 2024
Reviewed: April 10, 2024
Glenn
United KingdomBreakfast, a little disappointing with selection option for the cost.
Stayed in March 2024
Scheggino, Italy
Lambertville, USA
Kaş, Turkey
Bahía Kino, Mexico
Istanbul, Turkey
Plaški, Croatia
Franklinford, Australia
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content