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Great Victoria Street, Belfast, BT2 7AP, United Kingdom
May 10, 2016
May 8, 2016
눉Our room was quite small. There was no bath mat for the shower. I would probably have supplied guests with biscuits/hot chocolate for the in room refreshment tray too.
눇Bed mattress was good. The blackout curtains were good. The Piano lounge was fabulous as was the decor throughout.
May 8, 2016
눉The heating in the room failed to work and the first person we spoke to did nothing, and after and hour I went to the front desk and their attitude was less than customer forward acting to solve the problem. They sent the concierge who moved us to a room with heating in less ten 10 minutes.
눇The beds and comforters were outstanding. The concierge who sorted our heating problem, was outstanding!
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