Botley Road, West End, Southampton, SO30 3XA, United Kingdom
#12 of 35 hotels in Southampton
Guests' ChoiceBased on 3626 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Kerry
United KingdomDuvet didn't match the quilt cover for size
The little extras, the great design of room, Thoughtful little things, loved that I couldn't hear noise, breakfast
Stayed in April 2024
Reviewed: April 23, 2024
Peter
United KingdomIt is few miles out off Southampton you would think they would have ev charge points in
Easy to get round hotel
Stayed in April 2024
Reviewed: April 23, 2024
Barry
United KingdomNo baked beans or tomatoes available with the cooked breakfast !!!
Extremely comfortable beds
Stayed in April 2024
Reviewed: April 19, 2024
Roger
United KingdomPostcode for GPS
Nothing to dislike
Stayed in April 2024
Reviewed: April 18, 2024
Lorraine
United KingdomVery good complimentary breakfast provided.. Friendly staff. Comfortable beds.
Stayed in April 2024
Reviewed: April 17, 2024
Liselotte
United KingdomDifficult to find a parking place at 20.30pm
Clean and comfortable, friendly staff Great beds and powerful shower
Stayed in April 2024
Reviewed: April 17, 2024
Amanda
United KingdomNothing
Staff were great
Stayed in February 2024
Reviewed: April 17, 2024
Mark
United KingdomIt was a bit too far outside of the city for convenience.
Clean and good size room exactly what we have come to expect from holiday inn wherever we have stayed and a great breakfast to boot! All good.
Stayed in April 2024
Reviewed: April 16, 2024
Ian
United KingdomGreat location for Port. Good choice of breakfast food. Staff friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Barry
United KingdomToo many children.
Breakfast was very good though chaotic with all the children.
Stayed in April 2024
Reviewed: April 15, 2024
Jan
United KingdomLarger sitting area for breakfast.
Friendly staff as soon as you walked into hotel. Staff willing to help and answer questions. Good choice for breakfast and although busy food always being replenished. Staff clearing tables as soon as vacant for other guests to use.
Stayed in April 2024
Reviewed: April 15, 2024
Paul
United KingdomNot enough Disabled Parking slots for such a large hotel, otherwise very good
A very comfortable stay, the staff were very nice & Polite
Stayed in April 2024
Reviewed: April 13, 2024
Alison
United KingdomExcellent stay, have stayed before and staying again in May.
Stayed in March 2024
Reviewed: April 12, 2024
Derek
United KingdomNot enough comfy sofa settees to lounge on
It was Quiet
Stayed in March 2024
Reviewed: April 12, 2024
Penny
United KingdomNoisy on the ground floor where we were situated.
Hotel easy to find , parking ok but filled up towards the evening. Tight spaces for most cars. Room clean and comfy.Evening meal prices were high for limited menu.
Stayed in March 2024
Reviewed: April 11, 2024
Sukhchain
United KingdomMy room was not cleaned or refreshed we did report at reception
Stayed in April 2024
Reviewed: April 10, 2024
James
United KingdomNot enough parking spaces!! Both nights on our return I had to leave my car not in a space but strategically “dumped” by a hedge.
The location is perfect for our trip. Everyone was happy and friendly. Breakfast was good and fresh. Comfy bed and good shower.
Stayed in April 2024
Reviewed: April 10, 2024
Michelle
United KingdomClean and pleasant
Stayed in April 2024
Reviewed: April 9, 2024
Sukhchain
United KingdomOn our stay the beds and room was not cleaned we did report at reception they were apologetic but it was too late to rectify as we returned after a party late
Breakfast was good
Stayed in April 2024
Reviewed: April 9, 2024
Alison
United KingdomRan out of glasses, cups , plates and cutlery
Good breakfast but very busy
Stayed in April 2024
Reviewed: April 7, 2024
Pauline
United KingdomThought the restaurant food prices were a little excessive and not enough choices
Hotel was ideal location as we were cruising for a week so ideal for the port. The reception staff were really helpful and made sure we had rooms on the ground floor, as requested.
Stayed in March 2024
Reviewed: April 5, 2024
Charles
United KingdomWe used to pick up a free newspaper when we stayed, but they seem to have discontinued that. I am still a smoker, and they have no-smoking signs in the covered area outside the main entrance, which I always tried to abide by - but there was no other covered outside provision for smokers or vapers when it rained (which was nearly every evening). Unfortunately one of the 2 lifts was out of order during our stay, but this didn't affect us much as we can still use the stairs.
Room was always warm and comfortable. Front desk staff were really friendly and helpful when we had an issue with our door cards losing coding. Inclusive breakfast was always fine, if a little crowded at times (probably due to it being a school holiday week). Everything in the room worked and the room was quiet and restful at night.
Stayed in April 2024
Reviewed: April 5, 2024
Martin
United KingdomThey had No Guinness (sadly next delivery was 4 days away) Food was a little on the expensive side for basic meals
Comfortable seating & dining area
Stayed in April 2024
Reviewed: April 5, 2024
Carol
United KingdomOnly problem was not enough parking. We had the last very tight slot in a deep puddle. The puddle wasn’t a problem obviously, but I was in a hire car so got a bit panicky when I couldn’t find a place.
Very easy to find.
Stayed in April 2024
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