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Botley Road, West End, Southampton, SO30 3XA, United Kingdom
12 June 2016
11 June 2016
눉Getting charged£50 for smoking one cigarette ,i was un aware of smoking policy,
눇Leaving, very poor customer service, I even gave affirmation to cleaning staff, and it cost me £50 for a mistake, this could of been dealt with a warning, there was no need for this,i will not stay or recommend this hotel.
12 June 2016
눉Reception staff need to buck up and be aware of waiting customers. I had to wait 10mins whilst the receptionist had a long conversation with another customer regarding wifi.
눇Room design. Location. CIeanliness. Ideal for 1 night stop over. Slick well stocked breakfast.
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