Botley Road, West End, Southampton, SO30 3XA, United Kingdom
#12 of 35 hotels in Southampton
Guests' ChoiceBased on 3571 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Alex
United KingdomAverage breakfast
location & price and standard room
Stayed in February 2024
Reviewed: March 26, 2024
Victoria
United Kingdomnothing really
Room smelt very clean and fresh on arrival - spotless - breakfast was lovely and bar staff were very helpful
Stayed in February 2024
Reviewed: March 24, 2024
Lelde
United Kingdom1. The carpet in our room was slightly dirty but nothing we couldn’t overlook
1. Friendly staff - explained everything well and succinctly 2. Good location - easy to get to 3. Great food 4. Dog friendly hotel 5. Decent size car park - we arrived later in the evening and had no problems finding a place to park
Stayed in March 2024
Reviewed: March 24, 2024
Sara
United KingdomMain reception area had young child (3yrs)and parent hanging around in it for the evening for hours. The television screen was large and volume loud. It was 11.30 pm and adult television programme (with warning about sex and violoence -live documentary). I had to go and ask reception staff to turn it off as was not suitable and dad was drinking and not taking responsibility. Tricky situation but staff need to be mindful of what is broadcasting on main reception areas. As content was unsuitable for children and potentially triggering for others. Main reception area littered with beer bottles and crisps - needed clearing.
Beds v comfy. Good quality breakfast.
Stayed in March 2024
Reviewed: March 21, 2024
Paula
United KingdomBreakfast, all carbs, poor quality
Clean, friendly staff, comfortable beds
Stayed in March 2024
Reviewed: March 18, 2024
Gary
United KingdomRooms need to be cleaned every day with a change of towels Bar meals are very poor Sausages undercooked
Quick check in and out
Stayed in March 2024
Reviewed: March 18, 2024
Pawan
PolandTypical English breakfast, eggs coudl be better.
Cleanness, friendly staff.
Stayed in March 2024
Reviewed: March 18, 2024
Mary
United KingdomAll good, no adverse comments
Good variation of both cooked/continental food
Stayed in March 2024
Reviewed: March 17, 2024
Eric
United KingdomBreakfast, seemed like sausages halve cooked and hash browns where soft and Off cooled apart the fine
Nice clean
Stayed in March 2024
Reviewed: March 15, 2024
Chapman
United KingdomPrices of food
Breakfast
Stayed in March 2024
Reviewed: March 14, 2024
Rachael
United KingdomOnly one chair for 2 so one had to sit on bed and no extension lead for fire stick when asked there was only 1 and that was out and no plugs near to tv to plug fire stick in
The bed
Stayed in March 2024
Reviewed: March 12, 2024
Rebecca
United KingdomNothing
Clean, comfortable, great value and exceptional staff!!
Stayed in March 2024
Reviewed: March 12, 2024
Antony
United KingdomDinner, would not eat there again.
Helpful staff. Nice breakfast.
Stayed in March 2024
Reviewed: March 12, 2024
Cobbinah
United KingdomNone
Generally all went well. Staff were very helpful and the breakfast was very good
Stayed in March 2024
Reviewed: March 12, 2024
Howard
United KingdomSofa made up as third bed - made it difficult to move around the bedroom. Car park very full - concerned what to do if no space, but receptionist said there was an overflow car park nearby.
Comfortable bed. Quiet. Pleasant staff.
Stayed in February 2024
Reviewed: March 12, 2024
Carol
United KingdomThe lighting in the room was a little dark. The tv could have been a bit bigger. Everything else was extremely good. dinner options are a bit basic but we didn't plan to eat there anyway so not a problem.
Despite being very busy the breakfast was hot and tables and food area kept clean with everything available. Staff were helpful and smiley. Rooms were nice and clean if a little dark even with all the lights on. plenty of parking available. Comfortable beds. very good value
Stayed in March 2024
Reviewed: March 8, 2024
Richard
United KingdomDon't like the way the scrambled eggs are presented for breakfast
Stayed in March 2024
Reviewed: March 7, 2024
Gill
United KingdomNothing…
Excellent service from staff at reception and breakfast room. Nothing to much trouble.
Stayed in March 2024
Reviewed: March 6, 2024
Yvonne
United KingdomStaff were very pleasant and helpful. The room was excellent and a very good breakfast.
Stayed in March 2024
Reviewed: March 6, 2024
Butt
United KingdomCar park lighting could be better at night time.
Excellent breakfast, the room was clean and adequate. Good WiFi. On-site parking was good.
Stayed in March 2024
Reviewed: March 6, 2024
Michael
United KingdomVery handy to stay there for an event at the cricket ground. Much easier then trying to get taxis out
Stayed in December 2023
Reviewed: March 5, 2024
Clare
United KingdomNothing this time, but weekends can be a bit manic at breakfast. There is guidance as to the quieter times.
Easily accessible by car. Good value with a friendly welcome. Room clean & comfortable. Breakfast buffet selection excellent both hot & cold . Constantly replenished.
Stayed in March 2024
Reviewed: March 4, 2024
Karen
United KingdomExtremely busy dining area at breakfast time. Considering the volume of people, hot food was slow to replenish. Tables not turned around very quickly, seemed a lack of floor staff, and although not the staffs fault but 1st impression dirty, families with children allowing them alone to the buffet, food all over the tables and floor, not all but most have very little social skills and treated the area appallingly. Resulting in not a very pleasurable eating area. The staff under a lot of stress in this area. The choices are very good. And quality produce. With the exception of the orange juice being watered down. Choose the right time and I'm sure a very different atmosphere but avoid peek pre Peppa Pig world feeding time..it's horrendous!!
Location convenient. Value for money. Comfortable.
Stayed in March 2024
Reviewed: March 3, 2024
Ott
NetherlandsBreakfast room was very crowded and choice was limited, waiting time to get bread toasted was very long
Room was clean and comfortable
Stayed in March 2024
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