Keith Street, Hamilton, ML37BL, United Kingdom
#6 of 22 hotels in Hamilton
Guests' ChoiceBased on 2350 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.3
Value for money
8.8
Free WiFi
8.6
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End of dialog contentReviewed: 22 April 2024
Caroline
United KingdomThe 'Singapore noodles' we ordered for dinner were a little underwhelming. 😅
Very friendly and helpful staff. We joined the IHG rewards programme and were allowed to check out much later. Big spacious room. Comfortable bed. Decent enough breakfast. Simple to park for free at the retail park next door. Fantastic value for money.
Stayed in March 2024
Reviewed: 22 April 2024
Dorothy
United KingdomNothing really maybe food a bit hotter
All ok
Stayed in April 2024
Reviewed: 21 April 2024
Nicola
United KingdomBreakfast is a little disappointing as you used to have takeaway coffee cups, takeaway bags and porridge tubs which were so handy on the go. You no longer supply these, so I end up having to pick an apple and leave.
What I love is the location, rooms have essential tea/coffee, iron, hairdryer etc. Room meets my needs and staff are helpful.
Stayed in April 2024
Reviewed: 20 April 2024
William
United KingdomNo complaints. All good.
Friendly staff. Comfy room. NO TRAFFIC NOISE! Great sleep. Ample breakfast.
Stayed in April 2024
Reviewed: 20 April 2024
Geraldine
United KingdomEverything was great.
We always enjoy staying here, the staff are lovely, the hotel is spotless and the breakfast is fabulous
Stayed in April 2024
Reviewed: 19 April 2024
Rob
United KingdomI was confused as to where I could park as I didn't check the website so this was my error. Parking is in the adjacent retail park.
The service impressed me most about this hotel. The person who checked me in was welcoming, professional and kind and seemed to really care. The hotel was spotless throughout and finished to a good standard
Stayed in April 2024
Reviewed: 19 April 2024
Robina
United KingdomCouldn’t find anything we didn’t like great place
Everything staff professional and helpful accommodation brilliant would recommend this hotel to anyone
Stayed in April 2024
Reviewed: 17 April 2024
Muhammad
United KingdomWhen i use the towel i face the issue where my face got allergy i guess the towel wasn’t clean properly
Easily accessible
Stayed in April 2024
Reviewed: 16 April 2024
Faiq
United KingdomI think he carpet in the hall ways and entrances could do with a change
location was good with lots of shops near by
Stayed in March 2024
Reviewed: 14 April 2024
Jason
United KingdomBreakfast was limited and not many table cleared after other have left
Stayed in April 2024
Reviewed: 14 April 2024
Stuart
United KingdomCould have had small doubles in the twin rooms over single beds
It was clean and decent breakfast options
Stayed in April 2024
Reviewed: 13 April 2024
Nicola
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 13 April 2024
Danny
United KingdomNo problems at all
Staff were amazing, rooms are clean and comfortable and breakfast was nice. Great location, shops and restaurants on the door step with good links to either Edinburgh or Glasgow.
Stayed in April 2024
Reviewed: 13 April 2024
Christine
United KingdomOnly fault was maybe couple more pillows this is the only thing aye really could say and it really isn’t a complaint in anyways only as I like my comfort and plenty of pillows 😂
There was hair dryer and plenty towels breakfast was great 😊 room was clean staff were absolutely fantastic very helpful and very kind outstanding care 😊👍💯
Stayed in April 2024
Reviewed: 11 April 2024
Mary
United KingdomSink in bathroom was dirty.
Perfect location with free parking. Iron, hairdryer, toiletries included. Great choices for breakfast and staff were extremely friendly, chatty and cheery.
Stayed in April 2024
Reviewed: 11 April 2024
John
United KingdomAll good
Huge room, comfortable bed,super bathroom.
Stayed in April 2024
Reviewed: 11 April 2024
Evelyn
United KingdomN/A
Was a good place to stay
Stayed in March 2024
Reviewed: 11 April 2024
Michael
United KingdomRoom 209 Bed very uncomfortable sank in the middle, Breakfast needs more fresh fruit
Location & Parking
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United KingdomTravelled with a colleague & the shower pressure in both our rooms (1 on 1st floor & 1 on 4th floor) was extremely poor. Not what you want to start your busy day.
Staff very friendly & efficient
Stayed in March 2024
Reviewed: 9 April 2024
Yvonne
United KingdomNothing all good
The place was nice and clean and the staff were really friendly
Stayed in April 2024
Reviewed: 9 April 2024
Shelagh
United KingdomNothing.
Great location. Very clean and also quiet in the room. Staff very helpful and good choice at breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Rosemary
United KingdomI didn't like that there wasn't fresh orange juice, it was a mixture of citrus if I remember (which I did try) and didn't like, it was very thin juice too so I had to have apple juice. The bed wasn't for me, it felt comfy but it gave me a lot of back pain through the night and first thing in the morning.
The staff were very friendly and helpful except one morning when several times I walked past reception ready to say good morning and the 2 staff members didn't say anything. On the whole though were very good.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
United KingdomPrice at the bar
Rooms Staff Breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Baker
United KingdomBetter pillows
Food was good. More vegetarian options for hot food would be good. The staff were lovely, polite and friendly and helpful, but at busy times there were not enough people meaning that tables were not cleared fast enough.
Stayed in April 2024
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