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Speke Hall Avenue, Halewood, L24 1UX, United Kingdom
24 November 2015
24 November 2015
눉Heating was not working when we came back in the evening, all night and in the morning. Staff did not inform us of the reason why.
22 November 2015
눉They pre authorised the money for the room plus £30 a night. When leaving they then processed the money for the room and released the pre auth which takes 5-10 days to go back into your balance. Meaning for a £144 stay my bank was down £348 for 7 days until the pre auth was cleared and the £204 went back in!!! So if you stay here make sure you have double the room amount and also 30 per night- and the manager told me the pre auth hasn't actually left the account, yes but you still can't access it for 7-10 days. It's a joke!!!! The staff are rude and very unprofessional I would avoid it like the plague. It's not even massively close to the airport, stay somewhere that's is a bit more expensive to avoid the bother. Taxis are not 3.50 they are £6 to the airport!!! The bar is a rip off too!!!
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