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  5. Reviews of Holiday Inn Express Southampton West, an IHG Hotel

Reviews of Holiday Inn Express Southampton West, an IHG Hotel 3 stars

Adanac Park, Redbridge Lane, Southampton, SO16 0YP, United Kingdom

#20 of 35 hotels in Southampton

Guests' Choice

Review score

Based on 3072 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 March 2024

    9.0
    Fabulous stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower head kept dropping down and dinner options could be more and better

    The room was fantastic and big and comfy. Breakfast was good!

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleaners are so noisy slamming doors and banging around really early (we were on ground floor)

    Breakfast was much better than expected, location really good for Peppa World.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Road noise and construction site opposite

    Clean tidy room breakfast was good and good service

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Plenty

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Comf
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Clean room

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Convenient choice for an overnight stay in Southampton
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The hotel is currently surrounded by a building site!

    Great sized room, with a very large comfy bed. Clean bathroom and powerful shower. Standard breakfast selection, which was perfect for what we needed. Easy to find as just off the motorway!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    A good no frills stay for a good price. Really friendly staff and plenty of food to fill up with at breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Whilst the bedroom was quite small and basic, it was the comfort of the bed and pillows which I would was the worst part..There was no fridge in the room which would have been helpful. We did ensure the screeches and revs of cars being thrashed about by a group of people driving around the area for an evening ride.

    Good parking and breakfast included! It had all the basic facilities needed for an over night stay. The staff were really lovely and helpful. Very attentive and kind and we’re always happy to help.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Comfortable stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Restaurant could have had a better menu in the evening but was advised to go to a local pub

    Was a bit worried cause the hotel was next to a building site but needn’t have worried. Lovely room with a brilliant bed

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to the docks for overnight travel

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Comfy and just what I needed, would definitely stay again.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Nothing

    The room was very clean and had lots of space, the bed was very comfy and although we were next to a building site and motorway it was surprisingly quiet. Would definitely stay there again.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    An exceptionally clean hotel with equally exceptionally helpful staff .
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Significant building work going on adjacent to hotel but in all fairness it did not detract from the overall very good experience .

    Exceptionally clean with friendly, helpful and approachable staff .

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not a lot

    Easy

    Stayed in January 2024

  • Reviewed: 10 March 2024

    9.0
    Lovely staff, very nice breakfast
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very clean

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Friendly and simple but clean
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a bit lacking but ok

    Simple but clean

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Welcoming, quick and efficient
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Currently there is a lot of construction work around the property but I imaging in the few years once complete it would be ideal

    The parking looked safe and secure with multiple cameras. The reception was welcoming and light with the room really easy to get to.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Comfortable and friendly
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I travelled with my 93 year old father and think having handles / handles which can be accessed in the bathrooms of the rooms to help people with Mobility issues would be valuable and appreciated by the those of a certain age.

    Comfy beds, clean, complimentary soaps and shampoos and breakfast was good

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy children

    Nice breakfast

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is surrounded by a large construction site. However if considering it's location,this did not affect the overall efficiency of the place.

    Exceptional value. Very helpful staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Fine .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good budget hotel no complaints

    Fine for one night stay

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Great breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilets wouldn’t completely flush in hotel room and also the public toilets in the hotel’s main lobby. Good for going #1, but would not flush down excrement so they just floated their the Entire time of the hotel stay. I understand wanting to save water, but that’s unacceptable.

    Great breakfast

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet wouldn’t flush properly

    Comfy and convenient location with breakfast included

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Good choice at Breakfast. Very nicely cooked.

    Stayed in January 2024

  • Reviewed: 23 February 2024

    8.0
    Better than west quay holiday inn for cleanliness
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Maybe put comfier chairs around for having a drink

    No internet in one room but gent on reception moved us straight away.

    Stayed in January 2024

  • Reviewed: 23 February 2024

    9.0
    Fine
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow could be better. More firm

    Looked fresh and modern and fitted needs

    Stayed in January 2024

Showing 1 – 25

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