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  5. Reviews of Holiday Inn Express Bristol Filton, an IHG Hotel

Reviews of Holiday Inn Express Bristol Filton, an IHG Hotel 3 stars

New Rd, Bristol Parkway Business Park, Bristol, BS34 8TJ, United Kingdom

#34 of 53 hotels in Bristol

Guests' Choice

Review score

Based on 4202 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There weren't enough members of staff at breakfast so the milk ran out, I had to ask for mugs and the coffee in the machine was tepid. I don't think they had enough time to keep on top of everything despite their best efforts.

    This hotel is good value for money. In addition,I liked the cleanliness of the rooms and the friendly, welcoming staff. I would recommend staying here.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Short break
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom door hinges had dropped. The breakfast food area was too small for the number of people being catered for. The food was overcooked, and the bacon at times was impossible to eat.

    Location and very efficient staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good value functional hotel
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only criticism was the room was a bit cold with no radiator. The air con is noisy and drys the air too much.

    It was clean and functional. The breakfast was limited but good and the staff were nice and friendly. It’s a 15-20 minute drive to town and there nothing to do near the hotel but lots of parking.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing springs to mind. Excellent stay.

    Excellent location with easy access to city centre. Nice pub within the grounds of the hotel. Good breakfast.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location and room

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Overall, we had an excellent stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bigger car park

    Breakfast great, location good

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    Needs to check the electrical system and menu. Could have been excellent.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    An electrical problem affected the heating, sockets and kettle. It was put right and I credit the staff for their diligence but it was an issue. Pizza only menu on the night not welcomed.

    The building, the staff, the room layout, the breakfast buffet and bar.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    It would be great if breakfast had been changed from time to time :)

    typical english breakfast, good but through the 4-day-stay was the same. Good coffee, very kind hotel's staff

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Excellent value for money and locaton
    • Leisure trip
    • Solo traveller
    • Double Room with Sofa Bed
    • Stayed 3 nights

    Breakfast - no marmalade !

    Reception desk Staff

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds far too hard got soft pillows but didn't sleep this time ,it's a pity as the rooms are nice

    Very nice rooms nice breakfast relaxing atmosphere easy to get to off m4 we generally enjoyed

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Hotel Stay Bristol.
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking 24hr menu off (lazy night staff)

    Excellent customer service. (From Day Reception) Delicious Breakfast Room Size

    Stayed in February 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn’t that good. Had to wait a good while for the sausage and bacon and their wasn’t any tomatoes or mushrooms. Just beans and scrambled eggs.

    The beds were very comfortable and the shower was a nice size.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    The hotel was busy. Clean and warm with friendly staff.
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    Breakfast was very busy and average. There were very limited items of hot breakfast left at 8.30am. No sausage or bacon. A little bit of scrambled eggs and that was it. Restocking hot breakfast ingredients would have helped. There was no gluten-free choice.

    The hotel was very busy. The room was warm and clean. The room was a bit tired. Parking was good. Breakfast was a buffet and average. There was no cooked bacon or sausage. The eggs and beans were very limited. I presume this was because it was busy but the hot breakfast had not been re-stocked.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Sas occasion
    • Group
    • Room allocated on arrival
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to hospital

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Great stay terrible breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was so disappointing for there on a Saturday at 9am Horrible bacon cold eggs and beans No vegetarian cooked breakfast Tea was warm

    Service, friendly staff and clean comfortable rooms. Bar open late Good facilities

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor eating options

    Location

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Comfortable stay
    • Business trip
    • Group
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Breakfast was a bit bland and basic. Had a slight issue with paying for parking (eventually resolved). Could do with a plug by the bed.

    Staff friendly and helpful. A comfortable stay in a convenient location.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Room allocated on arrival
    • Stayed 2 nights
    • Submitted via mobile

    Paying for parking . Bed a little hard

    Location . Good .

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    ok stay outside of the centre
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights

    The AC machine was extremely dirty, we avoided to put it on to not-breath so much dirt. The bed was small and the blanket not big enough for 2 people, to cover myself I had to uncover my husband and with the AC off it was cold. The room had a sofa bed for our child and that was ok, but there was not enough space to move, this was a minor issue but the blanket should be changed and the bed needs to be bigger.

    Staff was very kind and the hotel itself is not bad. The breakfast is various and the lobby is nice and comfortable. Overall a positive experience.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very nice hotel with lots of space, faciltiies.
    • Leisure trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 1 night

    I did email for room to be single beds but had to re ask / email again as room not initially provided. A vehicle is required to get to the hotel, so aprking is an additionla fee not mentioned /highlighted whne making the booking

    Room was clean, breakfast choices average, room was eventually changed into 2 single beds

    Stayed in January 2024

  • Reviewed: 4 March 2024

    7.0
    Not as good as norm
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Air con not working, shower cabinet dirty and rusty around the base. Almost impossible to regulate level of heat from water control in shower. Big draughty from window.

    Staff were really helpful ,polite and efficient

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Will use again
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    Ideal location for our visit. Good breakfast. Staff on reception very helpful.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Enjoyed our weekend stay in a clean hotel with friendly staff
    • With a pet
    • Leisure trip
    • Group
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Better hot breakfast options

    Breakfast was basic but a good standard. Hot breakfast was 4 options (bacon, sausages, egg, beans). Vege option would have been good. Room was clean and welcoming. Staff were absolutely lovely!

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was very cramped with the sofa bed folded out.

    Much better than expected. Clean rooms and decent breakfast.

    Stayed in February 2024

Showing 1 – 25

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