New Rd, Bristol Parkway Business Park, Bristol, BS34 8TJ, United Kingdom
#34 of 53 hotels in Bristol
Guests' ChoiceBased on 4202 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 28 March 2024
P
United KingdomThere weren't enough members of staff at breakfast so the milk ran out, I had to ask for mugs and the coffee in the machine was tepid. I don't think they had enough time to keep on top of everything despite their best efforts.
This hotel is good value for money. In addition,I liked the cleanliness of the rooms and the friendly, welcoming staff. I would recommend staying here.
Stayed in March 2024
Reviewed: 27 March 2024
Paul
United KingdomThe bathroom door hinges had dropped. The breakfast food area was too small for the number of people being catered for. The food was overcooked, and the bacon at times was impossible to eat.
Location and very efficient staff
Stayed in March 2024
Reviewed: 25 March 2024
Donna
United KingdomOnly criticism was the room was a bit cold with no radiator. The air con is noisy and drys the air too much.
It was clean and functional. The breakfast was limited but good and the staff were nice and friendly. It’s a 15-20 minute drive to town and there nothing to do near the hotel but lots of parking.
Stayed in March 2024
Reviewed: 24 March 2024
Andrew
United KingdomNothing springs to mind. Excellent stay.
Excellent location with easy access to city centre. Nice pub within the grounds of the hotel. Good breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Pulkit
United KingdomBreakfast
Location and room
Stayed in March 2024
Reviewed: 22 March 2024
Alastair
United KingdomBigger car park
Breakfast great, location good
Stayed in February 2024
Reviewed: 21 March 2024
David
United KingdomAn electrical problem affected the heating, sockets and kettle. It was put right and I credit the staff for their diligence but it was an issue. Pizza only menu on the night not welcomed.
The building, the staff, the room layout, the breakfast buffet and bar.
Stayed in March 2024
Reviewed: 19 March 2024
Rafaello
PolandIt would be great if breakfast had been changed from time to time :)
typical english breakfast, good but through the 4-day-stay was the same. Good coffee, very kind hotel's staff
Stayed in March 2024
Reviewed: 19 March 2024
Hugh
United KingdomBreakfast - no marmalade !
Reception desk Staff
Stayed in March 2024
Reviewed: 18 March 2024
Colin
United KingdomBeds far too hard got soft pillows but didn't sleep this time ,it's a pity as the rooms are nice
Very nice rooms nice breakfast relaxing atmosphere easy to get to off m4 we generally enjoyed
Stayed in March 2024
Reviewed: 16 March 2024
Jordan
United KingdomPaying for parking 24hr menu off (lazy night staff)
Excellent customer service. (From Day Reception) Delicious Breakfast Room Size
Stayed in February 2024
Reviewed: 11 March 2024
Douglas
United KingdomThe breakfast wasn’t that good. Had to wait a good while for the sausage and bacon and their wasn’t any tomatoes or mushrooms. Just beans and scrambled eggs.
The beds were very comfortable and the shower was a nice size.
Stayed in March 2024
Reviewed: 11 March 2024
Shea
United KingdomBreakfast was very busy and average. There were very limited items of hot breakfast left at 8.30am. No sausage or bacon. A little bit of scrambled eggs and that was it. Restocking hot breakfast ingredients would have helped. There was no gluten-free choice.
The hotel was very busy. The room was warm and clean. The room was a bit tired. Parking was good. Breakfast was a buffet and average. There was no cooked bacon or sausage. The eggs and beans were very limited. I presume this was because it was busy but the hot breakfast had not been re-stocked.
Stayed in March 2024
Reviewed: 11 March 2024
Helen
United KingdomNothing
Close to hospital
Stayed in March 2024
Reviewed: 9 March 2024
David
United KingdomThe breakfast was so disappointing for there on a Saturday at 9am Horrible bacon cold eggs and beans No vegetarian cooked breakfast Tea was warm
Service, friendly staff and clean comfortable rooms. Bar open late Good facilities
Stayed in March 2024
Reviewed: 9 March 2024
Steve
United KingdomPoor eating options
Location
Stayed in February 2024
Reviewed: 8 March 2024
Adrian
United KingdomBreakfast was a bit bland and basic. Had a slight issue with paying for parking (eventually resolved). Could do with a plug by the bed.
Staff friendly and helpful. A comfortable stay in a convenient location.
Stayed in March 2024
Reviewed: 7 March 2024
Steven
United KingdomPaying for parking . Bed a little hard
Location . Good .
Stayed in March 2024
Reviewed: 4 March 2024
Nicoletta
ItalyThe AC machine was extremely dirty, we avoided to put it on to not-breath so much dirt. The bed was small and the blanket not big enough for 2 people, to cover myself I had to uncover my husband and with the AC off it was cold. The room had a sofa bed for our child and that was ok, but there was not enough space to move, this was a minor issue but the blanket should be changed and the bed needs to be bigger.
Staff was very kind and the hotel itself is not bad. The breakfast is various and the lobby is nice and comfortable. Overall a positive experience.
Stayed in March 2024
Reviewed: 4 March 2024
Bea
United KingdomI did email for room to be single beds but had to re ask / email again as room not initially provided. A vehicle is required to get to the hotel, so aprking is an additionla fee not mentioned /highlighted whne making the booking
Room was clean, breakfast choices average, room was eventually changed into 2 single beds
Stayed in January 2024
Reviewed: 4 March 2024
Michael
United KingdomAir con not working, shower cabinet dirty and rusty around the base. Almost impossible to regulate level of heat from water control in shower. Big draughty from window.
Staff were really helpful ,polite and efficient
Stayed in March 2024
Reviewed: 4 March 2024
Helen
United KingdomIdeal location for our visit. Good breakfast. Staff on reception very helpful.
Stayed in March 2024
Reviewed: 3 March 2024
Katie
United KingdomBetter hot breakfast options
Breakfast was basic but a good standard. Hot breakfast was 4 options (bacon, sausages, egg, beans). Vege option would have been good. Room was clean and welcoming. Staff were absolutely lovely!
Stayed in March 2024
Reviewed: 1 March 2024
Kat
United KingdomThe room was very cramped with the sofa bed folded out.
Much better than expected. Clean rooms and decent breakfast.
Stayed in February 2024
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