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Fanham Hall - An Exclusive Venue, Ware, SG12 7PZ, United Kingdom
21 April 2016
21 April 2016
눉I had to ask at reception about times for dinner I had to ask about times for breakfast I had to ask where they were served and the directions given were not helpful - I found the bar and ate there - but didn't realise there was a restaurant where the breakfast was served My room was freezing and the radiators were supposed to work by thermostatic valve. I started phoning reception at 7 pm as they didn't work and it took three phone calls before the heating finally came on at 11 pm. I'm still waiting for reception to call me back. At breakfast the staff completely ignored me and after I asked where to get tea the lady got me a pot of tea and banged it down on the table. 10 mins later, when I'd finished my tea, she brought me the milk.
눇Bed was comfortable
19 April 2016
눉The room was small and could do with some updating - not worth the rate charged
눇The hotel facilities and grounds were great, as was breakfast.
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