Lovely hotel, beautiful buildings and gardens. All staff were really nice and very helpful.

Stayed in March 2024

Next time I would book a bigger room but we booked quite last minute and were happy with what we had.

The room was clean and the bed was really comfortable. The surroundings were gorgeous and we had a lovely walk around the grounds after breakfast.

Stayed in February 2024

The only option for dinner was the bar, no dinning room option. It was off season so perhaps not viable. Bar food was good but didn’t have the character of the old building

The gardens and building are beautiful in this hotel . Would be a great location for a wedding .

Stayed in October 2023

It should say if the room is in the main building or the outside building, we assumed it was in the main building. My room wasn't made up even though my sign had been put back in my room.

Really quiet area, lovely historic building. Wi-fi good, good selection of sockets. Good lighting, nice shower, nice staff. Good selection at breakfast, has a lot of area to walk about outside. Claire the manager was lovely.

Stayed in December 2023

Room was very small.

A lift to upper floors

Stayed in November 2023

The only breakfast appeared to be a buffet which was expensive if you only wanted a coffee and cereal. Went elsewhere as we needed an early stat anyway

Convenient location for our purpose

Stayed in October 2023

Nothing

Beautiful setting & building

Stayed in October 2023

Breakfast finishing early for the 'kind of venue'.

Breakfast was fine but seating guidance required.

Stayed in September 2023

The shower triggered the fire alarm...... staff entering my room when in shower. No warning signs that the fire/smoke alarm is extremely sensitive. Windows wide open at the time. Reception staff did not provide a warm welcome or departure.

Lovely setting with ample free parking. Nice room well decorated. Superb shower and bathroom. Handy location for Hertfordshire. Despite the fire alarm I will return.

Stayed in August 2023

We were missing a second hand towel in the bathroom. Shower was powerful but a rain shower seemed the only option which is not always best if dry hair is desired. The wall shower was ineffective. We felt it needed a coat hook somewhere in the bedroom. The door between the bedroom and bathroom was a fire one and too heavy; was annoying!

Afternoon tea was excellent. Delicious food and a relaxing atmosphere. The Tea Room is beautiful; wooden panelled walls with mother of pearl inlay and wonderful old windows with delightful views. We were not rushed and the Tea Room Hostess was friendly and accommodating. We followed Tea with an overnight stay. Grounds were beautiful to explore. We booked a basic room. It was clean, cosy and suitably appointment, if a little dated. The bed was very comfortable (we both agreed on this). Check out at 11 the following day allowed us to again walk in the grounds and grab a coffee before leaving. Breakfast was available, but we didn't require it.

Stayed in August 2023

Bathroom needs freshening up

Lovely location and grounds

Stayed in August 2023

Security door to rooms outside of the main building were permanently open.

Very picturesque and in a great setting

Stayed in July 2023

Nothing

The age of the property and it’s surroundings

Stayed in August 2023

A little modernisation would be great 👍🏽

Good

Stayed in June 2023

It is a really limited menu which is fairly expensive. You tend to eat in the bar area as the restaurant is rarely open. Could really do with a review of the food offering

Stayed in July 2023

the room was small the room was cold the restaurant was cold

the building is beautiful

Stayed in August 2023

Payed £20 for a breakfast. If I had booked directly with the hotel, the stay would have cost the same and the breakfast would have been free. Cost us an extra £80 for a 2 night stay. Won't be caught out like that again. My next stay I'll check with the hotel directly before booking with yourselves.

The grounds were beautiful.

Stayed in July 2023

Small room. Very hot. Very loud fan. Window wouldn't stay open. Bathroom door slam closes meaning you can't leave it open to let the steam out after a shower or get a little bit of light

Nice building. Nice gardens.

Stayed in July 2023

Rooms are basic and small. Bathroom modern but the actual room dated. No smart TV’s. There was a wedding on when we visited, so no main restaurant, only the bar, but no reduction in price.

Well presented and friendly staff.

Stayed in July 2023

Rooms are very dated considering the cost of the stay, do need modernising.

Beautiful location and building

Stayed in July 2023

The staff were friendly and polite but some general outdoor areas around the restaurant needed better cleanliness

The location was exceptional. Breakfast was good. General hotel was beautiful. Given the very high cost the rooms were a disappointment. They were small, had no refrigeration facility and no opportunity to use air conditioning.

Stayed in June 2023

Didn't like that you wasn't able to pay with cash at the bar.

Lovely breakfast, lots of choice.

Stayed in June 2023

The size of the bedroom. We were upgraded to a Classic Double Room from, presumably, a “ cosy “ room. Even with the upgrade the bedroom was tight on space width wise. There was only room for one bedside table & you could just about get down the other side of the bed. Goodness knows how “ cosy “ a cosy room would be if this was a classic room ! Very limited evening food menu .

The staff were very good. Polite, friendly & very helpful. The main house was magnificent. The grounds were stunning! Very well maintained. Tranquil & soothing to walk around. The en suite bathroom was a good size & pleasantly decorated.

Stayed in June 2023

The room was just a little small, little bit tired and very warm in the middle of the night..

Such a beautiful location, buildings and of course gardens!

Stayed in May 2023