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Colchester Road, Tolleshunt Knights, Tolleshunt Knights, CM9 8HX, United Kingdom
28 July 2015
눉The staff, with the exception of those on reception, appeared to have no idea what they were doing. The service in the restaurant was the worst I have ever experienced. This was the second time I had stayed at this hotel. I gave them the benefit of the doubt the first time but my first impressions were confirmed on my second stay.
눇The hotel is in a very lovely setting.
28 July 2015
눉My partner wanted to amend the booking so we could have breakfast included. Unfortunately, the system didn't allow us to do that. So we didn't have a chance to eat at the hotel at all which was a shame.
눇There were so many facilities to choose from and the in-guest night club was a welcomed surprise. We were given room 233 which was very spacious and quiet being at the end of the corridor. The views of the surrounding countryside, golf course and duck pond was just lovely. We felt very lucky to have that room. So thank you.
28 July 2015
눉We didn't realise we would have to walk a fair distance (in the rain too!) to get to the main hotel and facilities. The bathroom looked a little grubby around the shower...especially the grouting. We felt that it needed a little bit of tlc. The breakfast on Sunday morning 26 July was complete chaos with large queues for the cooked breakfast and toaster ..of which there was only one. This seemed ridiculous considering the amount of people in the hotel. The Staff were rushed off their feet but doing their very best. Breakfast was much better on Monday 27 July and the Staff much calmer.
눇The bed was very comfortable and the location very nice. The gym was very clean and had a great choice of machines all in working order and a separate area for stretches. We didn't use the weights area upstairs but it looked fine.
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