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  5. Reviews of Florence House Boutique Hotel and Restaurant

Reviews of Florence House Boutique Hotel and Restaurant 4 stars

2 Malvern Road, Portsmouth, PO5 2NA, United Kingdom

#4 of 27 hotels in Portsmouth

Guests' Choice

Review score

Based on 471 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    Would happily stay again
    • Business trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Very nice rooms, pleasant staff, good food.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Lovely place & staff well done
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Dogs in the breakfast area

    Great breakfast fresh & a good choice

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Perfect place to rest properly and be away from the main city.
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night

    Room very comfortable and extremly clean.The most that i liked was that it was so quiet,the absolute silence made my trip perfect.We rested a lot.Location is good a bit far away from the train station but a taxi is just arongd 6 punds and ther is a cmerciatl area with a lot of restaurants near by (less than 10 minutes on foot)

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    The stay was great, the bathroom let the room down otherwise would have had a 10
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was tiny and not much space for placing everything Even the towels too close to the toilet

    The rooms and beds great and comfortable The food excellent Close to everything too

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Executive King Room with Shower
    • Stayed 1 night

    Nothing

    Breakfast excellent. Dinner at pub across the road was also excellent. great staff in both hotel and pub.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Enjoyable stay - good communications and service.
    • Leisure trip
    • Solo traveller
    • Twin Room with Shower
    • Stayed 1 night

    Blinds in room - if you are not a tall person then very difficult to operate.

    Excellent breakfast - good service all round,

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The bed, two singles with single mattress with ametal zip joint

    Staff, location, shower

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Beautiful Buildings - lovely to see them being transformed
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night

    Restaurant was not open and we were advised prior to the visit so that was good and we were advised of alternative places to eat which was lovely - room lovely and comfy bed - breakfast was really good and the staff were super friendly and efficient - booked to go again

    Stayed in January 2024

  • Reviewed: 19 December 2023

    10
    Perfect stay in a wonderful hotel
    • Leisure trip
    • Couple
    • Superior Superking Room with Bath and Shower
    • Stayed 2 nights

    Excellent Breakfast, Superb room, brilliant staff, perfect location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Loved our stay and will be returning.😊
    • Leisure trip
    • Couple
    • Superior Superking Room with Bath and Shower
    • Stayed 1 night
    • Submitted via mobile

    Very clean and our room was decorated beautifully. Breakfast was good quality food.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Really enjoy staying at Florence House. We will be back.
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 1 night

    Florence House is a favourite of ours. Love the renovations. We had a thoroughly enjoyable stay.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Friendly team, lovely facilities and good food

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Overall I would stay here again (but would speak to hotel before booking)
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Cold in certain areas- Our bathroom was cold there was a towel rail in there but it needs a radiator. The breakfast area was also cold they had radiators in the area but it wasn’t on (December 1st) and it was cold in Southsea. The heating seemed to go off at a certain time (well in our room it did on that particular morning) guests should be able to choose to keep their radiators on.

    The property was clean and bedroom was beautiful (we had a room on top floor which was perfect) and toasty. Breakfast was good and the staff that served us was very accommodating

    Stayed in December 2023

  • Reviewed: 29 November 2023

    9.0
    Nice hotel in a central location.
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Need to find parking on the street.

    Nice bathroom, good sized room, good value breakfast.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Top floor room very spacious and comfortable big bathroom aswell Gated parking was good and guaranteed a space in busy area. Staff friendly and helpful

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night

    Room was comfortable and bright. Breakfast was very nice.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Couple
    • Executive King Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    A very picky negative, small teacups in the room.

    Comfortable room, attentive staff and excellent food.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    Enjoyable two night break.
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Nice polite staff. Very nice breakfast Lovely room clean and tidy. Gated parking. Location Value for money

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The staff went out of their way to make our stay comfortable. Food was excellent and a varied menu. Lovely, spacious room with a comfy bed. Great location, too, close to all the attractions.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Excellent hotel at an excellent rate.
    • Leisure trip
    • Group
    • Twin Room with Shower
    • Stayed 1 night

    The hotel is part of a large chain and so we could not easily see the Florence House signage (particularly as the weather was dreadful) and so drove round several times. Luckily we found street parking outside. Whilst absolutely not the hotels fault, as we stayed in a converted family home, we unfortunately were woken early as the guests above were up at 6.30 and were heavy footed walking around their room. Only other point would be that the Bathroom would benefit from a scented diffuser as due to the age of the building there was a significant smell of damp in the bathroom which permeated into the bedroom if the door was open.

    We stayed in a beautiful old house in the oppose road to the Hotel which was decorated to a high standard with beautiful feature wallpapers. Room No 3. We had a beautiful large twin room with really comfortable beds, fresh, clean linen and towels and a spacious bathroom. The staff were very welcoming, gave us information, extra refreshments when needed and happy to arrange a taxi and they are available 24 hours. Security to the hotel reception, our building and room was good. Breakfast was extremely good and included in the price at great value. Great that they had a parking permit for on street parking. If we return to Portsmouth, would not hesitate to stay again.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    Fantastic location just off the Southsea front. Quiet area. Parking available to reserve. Beautifully maintained boutique hotel, stylish luxurious rooms

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Friendly staff, lovely room and facilities abnd hassle free administration. We will definitely be back!
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very clean, well presented and quirky, a big change to the usual chain type properties.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    The hotel exceeded all our expectations.
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night

    Parking was limited, but we booked a space.

    The room was superb, the staff was very helpful and the breakfast was good. I will be coming back

    Stayed in October 2023

Showing 1 – 25

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