Starting to look “dated”

Brilliant Location

Stayed in April 2024

The noise insulation in the room was non-existent

Location and Robert the waiter.

Stayed in April 2024

All little more attention to detail by cleaners and maintenance teams. Suite and Leisure had multiple spotlights not working, which also hid the cobwebs and dust. Plus pool side shower not working.

Staff were brilliant and really helpful. The location is breathtaking. Leisure suite was a welcome break.

Stayed in April 2024

We decided to pay for a suite when booking to have a little bit of luxury and naturally we assumed the best rooms would have the best views. When we got into the room, we were shocked to find that our view was onto the carpark! Fortunately, the reception staff were on hand the help us out and relocated us. Hotel also had a dampness smell in the corridors, which was a little off-putting.

The room we eventually got was beautiful with everything we needed and a beautiful view. Staff were very helpful, especially Liz the receptionist.

Stayed in April 2024

Spacious rooms. Great location and facilities

Stayed in March 2024

There are signs of needing maintenance: the balcony from our room needs painting, the tiles on the entrance steps need fixed, the chess set in the gardens need sprucing up.

Lovely sized room,pretty grounds and amazing view.

Stayed in April 2024

Restaurant staff were slow at breakfast. Poor communication. We were not welcomed in the Rafters bar as we had a dog, despite making a booking and advising we had a dog. The waiter was rude, disrespectful and unwelcoming. This resulted us in going out for dinner.

The location was great. Beautiful view from the room. Comfortable bedding.

Stayed in April 2024

There was a bad smell in our room from the moment we got in. Hard to describe it, like damp mixed with something. We opened the windows daily to try to get rid of it, but we couldn't. There were dirty socks in the wardrobe, left from previous guests, quite dusty, and hairs on the bathroom floor. The room definitely needs a bit of freshening up, especially for what we paid.

Beautiful location and lovely grounds of the hotel. The room was very spacious and the bed was really comfortable. The leisure centre is perfect for the kids. Breakfast was good. We liked that there was iron in the room. Staff appeared friendly at all times

Stayed in April 2024

So the leisure pool was cold ( ok if your a competition swimmer) but for a general jump in with kids it was too cold

Large room , comfy bed , staff were great , Liz at desk and breakfast team were excellent

Stayed in April 2024

Clean room , stylish en-suite, and large bed. Great price, fabulous location. Plenty to do and see. Spa access included.

Stayed in April 2024

Stunning views from my room! Dog friendly and some fantastic walks around the local area including Loch Ard

Stayed in April 2024

Not a good choice for vegetarians. A man managed to get into our room with his key. Unable to access our balcony. Dirty vinegar bottle at dinner time

Stayed in April 2024

Hotel could do with some freshening up in terms of decoration + some healthier options in kids menu at restaurant. Swimming pool water was also very cold.

Lovely location and gardens. Good size rooms + very friendly staff

Stayed in April 2024

Food was good but the choices I found were a little limited as a non meat or chip eater - there's no where to eat within walking distance so if you don't want to drive in the evening you have just the hotel's two options. The leisure centre cafe could do with at least one or two healthy options. And the main restaurant is could also do with a salad and maybe an extra vegetarian main course option on the menu.

Location is lovely on the loch, plenty of car parking and nice friendly staff.

Stayed in April 2024

rather dirty changing room by the evening when we arrived the bar meal wasn't very good - the macaroni cheese was huge but not flavoursome! Half the amount would have been fine for me with double the cheese! My husband had chicken and leek pie. but we couldn't; see any leek in it! And cold broccoli....? We were surprised the bar food ended at 8 and there were a few disgruntled guests who arrived too late ( but were accommodated) I can only assume you have problems getting staff... t

lovely spa and pool - Comfy bed lovely grounds and beautiful location

Stayed in April 2024

Pricey meals, I think the hotel is over hyped on social media

Jacuzzi

Stayed in April 2024

The shower and steam room at leisure centre wasn't working and adults ignored rules of children being allowed in jacuzzi and sauna. Staff didn't question this either. Thought breakfast and drinks were very expensive.

Room was clean and comfortable. Good that they had lane swimming for adults as only 2 hours dedicated for adult use.

Stayed in April 2024

Mould around the bath but otherwise great

Lovely little place in a quiet area with a gorgeous view.

Stayed in April 2024

Fantastic place! Very nice staff. Comfortable bed. Very good breakfast. I recommend! Very good relax and lovely views!!!

Stayed in March 2024

Quite pricey for food and drinks

Staff lovely, location stunning. Very chilled

Stayed in April 2024

Our dinner experience was not the best, over priced, poor service, charged for item we did not order etc.

Breakfast was very good. Our dinner experience was not the best, over priced, poor service, charged for item we did not order etc.

Stayed in March 2024

The dining is not the best but just ok.

The location is great for relaxing and enjoying the great outdoors. The staff are so helpful and friendly which makes you feel relaxed

Stayed in April 2024

The breakfast was limited and you had to pay extra if you wanted salmon or avocado!!

Our room was lovely with a magnificent view !

Stayed in March 2024

Na

Loads of facilities and great views

Stayed in April 2024