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Foyers, Foyers, IV2 6XU, United Kingdom
March 17, 2015
February 16, 2015
눉It all started when my partner discovered that his work might be making him work that weekend and we felt it was only fair to cancel the room and the woman (who we assume was the owner) was totally unwilling to offer any flexibility on the terms and conditions and was aggressive and rude when I called. My partner was made to feel like a pariah for smoking. The room lacked basics such as a phone to contact reception. The charges were ridiculous, £5 per 30 mins late in checking out, £7 for a broken whisky glass (only plastic provided). The heating went off through the night and the room was cold first thing. The shower wasn't warm enough so I couldn't wash my hair in the morning. Although the room was booked on my card my partner was going to pay for the room however she had taken the money from my card before we arrived. Neither of us felt welcome in the hotel so we just wanted to go but as she asked if everything was okay I felt it was only fair to say that the shower wasn't working correctly. At this point the woman called me a liar saying that there was only us using the shower that morning (but we saw other rooms being cleaned so that wasn't true) and that she couldn't put her hand under the water it was that hot. I can honestly say I will never stay in this hotel again, nor will I recommend it, nor will I use it to book for work colleagues, I wouldn't inflict her attitude on anyone! My advice don't stay here unless you like being insulted.
눇The room was very clean and the decor was modern and in keeping, even if not my taste. The view was stunning.
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