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12-26 St Giles Street, Old Town, Edinburgh, EH1 1PT, United Kingdom
22 October 2015
20 October 2015
눉Very hot in top (attic)room. No working fan in bathroom so heat and damp from shower just made the heat in the room worse. Staff did not seem surprised and assured us (twice) that the engineer had been in (twice) and that the fan was working. Very dismissive of our complaint about the heat and lack of fan. We had the distinct impression that others had complained before and there was nothing they could / wanted to do…..
눇Location brilliant . Great view of Carlton (?) Hill and Edinburgh from top floor (attic) window
20 October 2015
눉The hotel is in major need of TLC in the rooms. We were offered an upgrade for and extra £15 per night (making our trip £150 per night) when we got to the room it was disgusting and hadn't been cleaned!! We told reception asked for the room we originally book, this was cleaner but looked very tired, in major need of TLC!! Bed very uncomfortable!!
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