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1 William Prance Road, Plymouth, PL6 5US, United Kingdom
16 May 2015
눉Resteraunt menu very strange and limiting ,i.e could have the pork chops with either only beans or chips not both!! Etc. Wierd menu. Aubergine dish was not cooked at all, like rubber. Woman at hotel reception was very frosty and kurt, especially noticable after our very long drive to the hotel. Wouldn't have hurt for her to be a bit more friendly and smile a bit. Did not feel very welcome.
눇Room was very nice
12 May 2015
눉No bad experience, just a little clinical.
눇Light & spacious, accommodating congenial staff.
12 May 2015
눉Booking.com do not state that you cannot pay in cash and the staff were very rude about this point. Staff need to be more welcoming and less rude. Bar staff need to be trained properly and know how to achieve simple tasks quickly. Service in the restaurant was very slow and it was empty! Menu needs to be more descriptive. No one should be expected to pay £12-£15 for pork or lamb chops and for them have no accompaniments, these are extra at £2 per choice. Need a sparkling wine by the glass. No smoking should be allowed. Currently outside the front of the hotel so you are engulfed as you walk through the carpark and all you can hear all height are the smokers swearing. Lovely!
눇Food was excellent both in portion size and taste. Wine glasses were the best I've seen used in a long time and it does make the difference. Rooms were superb and spacious Very clean - well done to cleaning staff.
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