71 Festing Road, Portsmouth, PO4 0NQ, United Kingdom
#5 of 26 hotels in Portsmouth
Guests' ChoiceBased on 3019 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.3
Value for money
8.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Meredith
United KingdomThe only thing was the mattress was a bit on the soft side
The room and bathroom were clean and tidy the staff were excellent and friendly the breakfasts were incredible
Stayed in April 2024
Reviewed: April 17, 2024
Carl
United KingdomQuirky , friendly , love the names for the rooms
Certainly a one off experience
Stayed in April 2024
Reviewed: April 17, 2024
Paul
United KingdomShower pressure was very low
Quirky room, helpful staff, excellent breakfast. Walking distance to restaurants, close to public transport.
Stayed in April 2024
Reviewed: April 17, 2024
Fiona
United KingdomNothing. No complaints at all.
Spacious room Clean and up to date Loved the quirky names for the rooms Friendly staff Good location - easy drive into the centre; close to open space for a walk
Stayed in April 2024
Reviewed: April 16, 2024
Janet
United KingdomGreat location for Southsea and good value for money. The staff were all really pleasant and welcoming. Breakfast was excellent with plenty of choice
Stayed in April 2024
Reviewed: April 16, 2024
Emilio
ItalyGood location with the bus stop for the city centre just outside the door.
Stayed in April 2024
Reviewed: April 16, 2024
Caroline
United KingdomNo hot water for my morning shower. The hotel can’t cope with all rooms needs at the same time and when asked for a refund, the management stayed silent. Absolutely no customer service.
The decadent feel about it on the website
Stayed in March 2024
Reviewed: April 15, 2024
Jonathan
United KingdomQuirky property with really friendly staff. Great breakfast
Stayed in April 2024
Reviewed: April 14, 2024
Zoey
United KingdomBed was very creaky.
Location was perfect and the breakfast was lovely
Stayed in April 2024
Reviewed: April 14, 2024
David
United KingdomPlace looking a little tired
Great location, lovely big room, looking a little tired could do with a coat of paint and some maintenance.
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United KingdomThe key to the room was very difficult - maybe see if the spare is better? The bedding was old & stained, below the standard of everything else. Damage to the bath panel needs addressing.
Your staff on arrival were very professional and welcoming. The room was a very good size. You were generous with bathroom soaps, tea & coffee, & nibbles etc.
Stayed in April 2024
Reviewed: April 14, 2024
Pereu
United KingdomI've had a room with jacuzzi, my best choice. After exploring the city it was the perfect last touch of the day, so relaxing and nice. The room was nice, clean and quiet. The breakfast was so rich and fresh. I wish I could have stayed more, will definitely come back with my family.
Stayed in April 2024
Reviewed: April 11, 2024
Kevin
United KingdomNice breakfast, comfortable room and great location
Stayed in March 2024
Reviewed: April 10, 2024
Gill
United KingdomFloorboards creaking but old property and bed too soft for my own personal comfort.
Individual style of rooms, great location. Very pleasant staff.
Stayed in April 2024
Reviewed: April 8, 2024
Tara
United KingdomCant fault - staff were friendly , room clean
I had a vegan breakfast which was amazing -
Stayed in April 2024
Reviewed: April 7, 2024
William
United KingdomExcellent breakfast. Roomy bedroom and bathroom spotlessly clean. Plenty of towels.For a top floor bedroom the stairs could be a bit tiring.
Stayed in April 2024
Reviewed: April 6, 2024
Fitzpatrick
United KingdomLeaving
Sam in the kitchen is a wonderful person. Extremely professional and considerate. A real asset to your excellent team.
Stayed in April 2024
Reviewed: April 6, 2024
Carol
United KingdomNothing
Location Friendly helpful staff Lovely breakfast Clean
Stayed in April 2024
Reviewed: April 6, 2024
Peter
JerseyBreakfast starts to late if you have to catch the early sailing back to the channel islands
Location
Stayed in April 2024
Reviewed: April 5, 2024
Louise
United KingdomIt would have been nice to have a dressing gown and slippers in the room.
The jacuzzi in the room was amazing! The breakfast generous and tasty. The location was great.
Stayed in April 2024
Reviewed: April 4, 2024
Helen
United KingdomNo heating this time round.
Great location. Friendly staff, lovely breakfast. Such good value for money. Bed comfortable.
Stayed in April 2024
Reviewed: April 4, 2024
Barry
United KingdomAll great.
Everything about this hotel is great. Very clean and comfortable rooms, friendly and helpful staff, great breakfast, good location for Southsea seafront and a bus stop outside to get to Portsmouth if you need one.
Stayed in February 2024
Reviewed: April 4, 2024
Ian
United KingdomNothing really
Well run nice location everything on hand nice staff good value
Stayed in April 2024
Reviewed: April 4, 2024
Gary
United KingdomNothing
Very clean and staff go above and beyond
Stayed in March 2024
Liverpool, UK
Mexico City, Mexico
Lecce, Italy
Romano Canavese, Italy
Olympic Beach, Greece
La Bresse, France
Essaouira, Morocco
Asbestos, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content