42 Chepstow Road, Newport, NP19 8EB, United Kingdom
#11 of 15 hotels in Newport
Guests' ChoiceBased on 1076 hotel reviews
7.1Cleanliness
7.8
Comfort
7.6
Location
7.5
Facilities
7.2
Staff
7.7
Value for money
7.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Sharlene
United KingdomThe location wasn't the best and the parking area didn't feel spacious, but these weren't problems.
Clean and lovely spacious room very modern with large TV, two double beds that were exceptionally comfortable.
Stayed in April 2024
Reviewed: April 21, 2024
Nicola
United KingdomA bit small and shower difficult to work. Breakfast finished by 9.30am a bit early after a night out. Didn’t know where to put the key and electricity card as reception locked so had to leave it on the radiator opposite reception as no one to leave it with and no key box.
Neat and clean and pleasant staff. Good value for money and good location
Stayed in April 2024
Reviewed: April 16, 2024
Tonybythesea
United KingdomLocal facilities for dining out were limited.
A twin room, not very large but adequate for me as a lone guest. Fresh cooked hot breakfast each day, plus cereals and fruit available. Parking is limited, so twice I had to park in surrounding streets, and relocate before 8am restrictions. Loaction Ok for me, but not overly inspiring.
Stayed in March 2024
Reviewed: April 5, 2024
Anthony
United KingdomNice breakfast
Stayed in April 2024
Reviewed: April 3, 2024
Kev
United KingdomShower leaked, shower door was hanging of the rollers, shower head would not stay in position, sink plug would not stay down, the window blinds were all broken and would not open, carpet was all pulled out from under the entrance threshold. A punch hole in the bathroom door.staff were totally confused regarding my stay.
Good breakfast
Stayed in March 2024
Reviewed: April 2, 2024
Keith
United KingdomNothing
Pleasant
Stayed in March 2024
Reviewed: March 19, 2024
Jenny
AustraliaI had sent a message in Booking.com app asking to ensure there was someone on reception at 10pm (which was not outside hours) but when I got there, it was locked & I had to call. Luckily my phone had signal - if I had not had a phone, I would have been locked out. The hotel really needs a door buzzer if reception is going to be closed! There was construction going on in the interior & exterior of the hotel buildings, including right outside my window. Luckily this was during the day while I was out so it didn’t disturb me too much. Although my room was comfortable and clean, the ensuite bathroom has no windows or working ventilation, and so it had a slight mould problem and smelt bad, which needs fixing.
The breakfast was delicious & served with a smile by lovely friendly staff. I had a freshly cooked mushroom & cheese omelette, toast, a pot of coffee, orange juice & a yogurt. There was also a selection of breakfast cereals & fruit available. I had a huge ensuite room with comfortable beds, nice bedside lighting & a giant TV. The tray in my room had a kettle with tea, coffee, milk & good quality biscuits, which were much appreciated.
Stayed in March 2024
Reviewed: March 17, 2024
Sally
United KingdomThe location isn’t good and the walk from the station is a bit risky. The room was light all night as the blinds were poor.
Room was spacious and warm
Stayed in March 2024
Reviewed: March 11, 2024
Roy
United KingdomN/A
Very good
Stayed in March 2024
Reviewed: March 10, 2024
Denis
United Kingdombreakfast seemed like most of the brerakfast had been cooked in deep fat fryer
lovely room quite and warm nice clean bed room appeared to have been updated recently
Stayed in March 2024
Reviewed: March 4, 2024
Tim
United KingdomThe bed was very lumpy. We had to ask several times for the heating to be switched on
Close proximity to football ground and City centre. Room was very spacious
Stayed in March 2024
Reviewed: March 4, 2024
Herring
United KingdomThe staff were very friendly, Still renovation going on but kept clean and tidy.
Stayed in March 2024
Reviewed: March 4, 2024
Terry
United KingdomChecking in and out was a bit haphazard.
Warm, comfortable, recently refurbished room.
Stayed in March 2024
Reviewed: March 3, 2024
James
United KingdomThings in room to make a coffee but no kettle? Pillows are way too firm.
Newly decorated, modern rooms.
Stayed in March 2024
Reviewed: February 20, 2024
Michael
United KingdomSlight dislike is that the reception wasn’t open when I arrived before the check in time, it was raining so would have been nice to wait inside. But friendly and easy check in at 3 when it opened.
Clean place with friendly staff. Good value for a one night stay
Stayed in February 2024
Reviewed: February 18, 2024
Dylan
United KingdomCould do with a little bit more parking
Lovelly clean hotel. Nice breakfast for £6 close to Town centre
Stayed in February 2024
Reviewed: February 12, 2024
Alan
United KingdomNot a lot, really!
Shower a bit on the "petite" side and the door closure was not good - a loose runner. I reported when departing as the receptionist asked for feedback (very good !!) Breakfast was good - my omelette was a bit dry (I like mine a bitt "undercooked" and with a generous dollop of cream in the mix- but Dave's Full Welsh was excellent, he said. Dave said his room was "fine".
Stayed in February 2024
Reviewed: February 1, 2024
Kim
United KingdomVery clean , comfortable bed and breakfast was good
Stayed in January 2024
Reviewed: January 30, 2024
Pike
United KingdomZero communication with owners through email or booking.com.If you're looking to go out at any time don't bother because you can't get back in.Used the code given which was a waste of time.Banging on the door for 20 mins before another guest let us in who we unfortunately woke up.(It was only 10.30pm) Hotel difficult to find.No external sinage and was right on the main road with very little parking. Room noisy due to the main road and trainline close by. Breakfast very early 7am to 8.30 only and the full English was over cooked and a lot was inedible including the weird Turkey bacon.Hard fried egg and tasteless sausage.
Size of the room,cleanliness,decor in the room was nice,it looked like its been recently been refurbished. Walk in shower.Plenty of towels and drink making facilities.Heating excellent
Stayed in January 2024
Reviewed: January 29, 2024
Tharanga
United KingdomLocation
Stayed in January 2024
Reviewed: January 29, 2024
Cynthia
United KingdomThe family room was at the top of the building and as I have mobility issues, the stairs weren't good for me
Stayed in January 2024
Reviewed: January 19, 2024
David
United KingdomThe parking could be a little difficult, however thais was understandable as work was being carried out in the parking area.
Great Place to stay for a short period. Friendly staff warm and clean room. Fabulous breakfast, great value for money. Would stay there again.
Stayed in January 2024
Reviewed: January 15, 2024
David
United KingdomDifficult to check-in. Sign on the door said "Back in 10 minutes"; I waited for 12 minutes and as no one appeared phoned up. Thereafter an efficient and quick check-in. No staff around when checking out.
Spotless room with complimentary tea, coffee and biscuits provided. Breakfast cooked to order. Very good price.
Stayed in January 2024
Reviewed: January 15, 2024
Tomasz
PolandUltra small room, but very comfy.
Really nice made on demand. Great quality. Tastefull.
Stayed in December 2023
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