Ness Bank, Inverness, IV2 4SG, United Kingdom
#33 of 49 hotels in Inverness
Guests' ChoiceBased on 4919 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 17 April 2024
Hugh
United KingdomOvernight stay to attend ceilidh in the hotel. It was a perfectly good stay, could park overnight for free outside till 10am, cheerful staff, good breakfast and very convenient for the ceilidh.
Stayed in April 2024
Reviewed: 16 April 2024
Renee
United StatesClean, comfortable, safe and excellent location. All basics provided.
Stayed in April 2024
Reviewed: 14 April 2024
John
United KingdomOne morning our water was cold in shower.
River view, very quiet & friendly staff.
Stayed in March 2024
Reviewed: 13 April 2024
Alan
United KingdomGreat location, was chosen for the short walk from/to Eden Court Theatre. Staff were friendly, welcoming and helpful. Right next to River Ness, plenty of parking and a short walk from Inverness Centre.
Stayed in April 2024
Reviewed: 12 April 2024
Barbara
United KingdomThey skipped cleaning the room one day
Very good location and breakfast. The room was spacious and comfortable. We had dinner in the restaurant, it was all delicious and the place is nice.
Stayed in April 2024
Reviewed: 11 April 2024
Corey
CanadaGreat location, nice room
Stayed in April 2024
Reviewed: 10 April 2024
Andrew
United KingdomNothing, perhaps car park needs bit of attention
Large hotel in separate buildings, not what i expected But great place to stay
Stayed in April 2024
Reviewed: 10 April 2024
Diana
RomaniaThis wifi was not working well at all anywhere in the room.
This booking was the best we've had out of the 5 locations during our one week trip to Scotland. Amazing location, big room, amazing staff, great breakfast. Really close to the city center (5 mins of walking). We would come here again for sure.
Stayed in April 2024
Reviewed: 9 April 2024
Linda
United KingdomIt comprises a row of houses that have been developed as part of the hotel. Consequently it has no heart. Car parking wasn’t signposted and was in a different Road. Room was hard to find due to a complete lack of signposting from the car park.(If only the staff member had poured out that there was a map inside the room key holder! ) One had to walk along the road to the restaurant which meant we got wet as it was raining. Restaurant (buffet breakfast) was busy. No choice of eggs… just scrambled. Tomatoes had turned to mush. Staff disinterested.
Room was lovely. Spacious. Mattress was okay, not especially comfortable. Lacked extras such as face flannel, extra glass for water, bottled water.
Stayed in April 2024
Reviewed: 9 April 2024
Amber
United KingdomThe cold plates from the buffet breakfast, the “hot” part of the buffet was warm not hot, the additional charges for things like pancakes, overall poor selection for breakfast.
The central location, the combined brewery, the view from my room, outstanding cleanliness.
Stayed in March 2024
Reviewed: 8 April 2024
Julie
United KingdomRiver view room was modern and refurbished. Good value for money and great location with free parking.
Stayed in April 2024
Reviewed: 8 April 2024
Lora
SwitzerlandIf you are not good with stairs but sure to ask for a ground floor room.
The property has many different building and all are very quaint. Breakfast was very good. The staff are very friendly
Stayed in April 2024
Reviewed: 8 April 2024
Kate
SwitzerlandThe stairs
The view and proximity to town
Stayed in April 2024
Reviewed: 5 April 2024
Kuldeep
IndiaBed duvet was too heavy to move. Room ambience and lights were bit dull
Amaizing location, couldn't be better.
Stayed in April 2024
Reviewed: 5 April 2024
Elizabeth
United KingdomGreat location for exploring Inverness and the surrounding area. The staff were friendly and helpful. There was a good selection of food for breakfast and the room was clean and had everything that we needed.
Stayed in April 2024
Reviewed: 4 April 2024
Laura
FranceI was staying in the building Waterside, and I think the place need a little refreshment, quite old.
The location is perfect, just by the News bank, nice little walks. Good place to enjoy drinks outside
Stayed in March 2024
Reviewed: 4 April 2024
Raymond
United KingdomNothing, we enjoyed our stay.
Breakfast was very good, staff friendly and helpful. The location was excellent our room overlooked the river. A lovely bar behind the reception, Stuart was very friendly and helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Mick
United KingdomBathroom very aged with no blind etc despite being overlooked.
Central location with car parking
Stayed in April 2024
Reviewed: 3 April 2024
James
United KingdomThis was our first stay in Straun Apartments, we had room 511. When we went to find our hotel room we climbed all the stairs and the rooms only went up to 400+. We went back to the reception in the rain to be told there was another door on the right as you go into the building that takes you to the 500’s, there was no signage on the door and a bit of time wasted finding our room, thought the two girls on reception could have been more helpful but they were too busy speaking to there friends. We still enjoyed our stay.
Hotel was great, so was the new micro brewery although we still liked the old bar. Staff were friendly as always, we’ve stayed here a few times before. Room was clean and warm with good facilities, we had breakfast included and it was great, always good food, the location is also superb for exploring Inverness, would recommend this hotel to travellers.
Stayed in March 2024
Reviewed: 3 April 2024
Russell
United KingdomWe arrived at 16.40 (40 minutes after check in time), only to be told the room was not ready. After a couple of phone calls this was rectified. By far the BIGGEST problem was the inability to store luggage on departure. We checked out and wanted to leave our bags only to be told to leave them in the lounge area, with everyone coming and going and no one ensuring that they were kept safe.
Nice new hotel and rooms, large clean room. Free car park at rear. Great bar with staff who can give expert advice on whisky. 5 minute walk from the town centre.
Stayed in April 2024
Reviewed: 3 April 2024
Helen
United KingdomLocation was excellent. Loved the bar. Room was spacious if a little tired
Stayed in April 2024
Reviewed: 2 April 2024
Robert
United KingdomThere was some room noise from upstairs, floors creaking as people walked across, possibly needed more insulation. The pillows were a little uncomfortable and lumpy, The decor is in need of a little refreshment.
Good seized room with plenty of storage for clothes etc, the location is excellent as it is right on the riverbank, next to the city centre, good breakfast selection, and pleanty of choice.
Stayed in April 2024
Reviewed: 1 April 2024
Jacqueline
United KingdomRoom had plaster coming off the ceiling/wall and curtain lining was torn. Could do with being done up
Attended a wedding, and was so handy having everything in the one place. Ceremony, meal and dance & accomodation.
Stayed in March 2024
Reviewed: 31 March 2024
Mina
SloveniaWe loved the location, the kindness and the distillery.
Stayed in March 2024
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