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Coopers Row, City of London, London, EC3N 2BQ, United Kingdom
16 February 2016
눉Poor view from the room overlooking the Fenchurch Street Railway line, in fact people on the train could see into the room if the curtains were open
눇Location for the underground station into central West End. Close to attractions including Tower Bridge Very comfortable room
14 February 2016
눉The spa facilities need reviewing . The steam room omitted far too much eucalyptus it made everyone s eyes smart and the warm room was sooo uncomfortably hot to sit , even on a towel I couldn't stay for more than couple minutes! At breakfast we req soft boiled eggs, mine arrived 10 mins before my husbands , his arrived with no cup holder , they'd run out! Tea was served by thermos , no pots , so it has to be 'as it comes ' , really not 5 star in my opinion. Room was so small, right on train tracks virtually and right next to lift, so noisy . Don't stay in room 221. As repeat customers thought they might have given a better room. No atmosphere in the wine lounge , which is a sushi bar too. And , no complimentary water or robes.
눇Location was good for this trip Liked the fact it had a spa (but wasn't 5 star!) Near tower underground .
10 February 2016
눉Our room was at the back of the hotel and on Saturday night all we could hear was the sound of a night club, I like music but loud drum and base wasn't great, we did get moved though but not good when you have to move at 2 in the morning and check out is at 11
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