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10 Godliman Street, City of London, London, EC4V 5AJ, United Kingdom
5 January 2016
눉Our room overlooked the see through lifts and eating areas where people could look into your room ... The only window. Couldn't change the temperature in room it was set on 25 degrees, too warm. Very commercial feel, get in, check name, get out.
눇We enjoyed heated pool, sauna facilities downstairs.. However mostly greeted by miserable staff.
4 January 2016
눉The only negative was the hugely inflated prices for any food or drink whilst staying at the hotel. My wife was not well so I ordered two bottles of water from room service (our mini bar was broken and wouldn't open!) and the bill came to £16!! Bit ridiculous even for London.
눇The location of the hotel is superb and allowed us to easily walk into town and to nearby restaurants. The room was clean and well presented and the staff couldn't be more helpful.
4 January 2016
눉I would not describe this as a "luxury 5-star hotel". The furniture in our room was of poor quality and partly broken. The staff are stressed and often unfriendly, partly because there are simply not enough of them: - We had to queue for 20 minutes just to check in. - When we came back to our room on the second day at 4pm, it still had not been cleaned. - Getting a drink at the bar in the evenings also took a long time. Very disappointing. For the price we paid I would espect a much higher standard.
눇Easy to get to and from by bus. Several good breakfast options nearby that are much cheaper than the hotel breakfast. Great to be near St Paul's (so long as you don't mind the bells all night). Quiet room.
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