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10 Godliman Street, City of London, London, EC4V 5AJ, United Kingdom
July 28, 2016
July 27, 2016
눇All staff that we had contact with made us feel very welcome.
July 26, 2016
눉Bedroom facilities not checked - hairdryer not working and alarm clock alarm not cancelled! Waiter in Novello restaurant for dinner has not been trained well. No knowledge of menu or appreciation of time needed to review menu. Steak not served as per menu with broad beans Breakfast - coffee service slow and tables not laid fully. For a 5 star hotel it is not acceptable to have multiple staff who do not speak and understand English especially in restaurants I have a few tripa to UK coming up and would like to stay each time but these points cause me to hesitate.
눇Comfy Bed, bathroom well equipped, space.
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