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73 Station Road, Swindon, SN1 1DH, United Kingdom
13 July 2015
눉Wi-fi was hit and miss - slow or non-connecting, room was stiflingly hot even with window open as there was no air conditioning.
눇Bed was very comfortable, excellent shower and great location right by railway station
12 July 2015
눉Could hear every single thing outside. No sleep.
9 July 2015
눉no disabled parking bays. car park was pay and display. could not move the car due to lack of spaces and commuters using car park. was not informed that there was no lift and that there were about twenty stairs to climb, as i have only one lung and two bad knees this was a massive problem. there were rooms on the ground floor so we could have been changed to one of these when i booked, as i informed them of the need for ground floor accommadation prior, when booking in fact. when my wife suggested going to another hotel she was told because it was within 24 hours we would still have to pay. we were left to take our luggage upstairs on our own, help on arrival would have been good not suggestions when leaving. during the evening we went downstairs for an evening meal only to find school children playing very loud music in the lounge bar, and found that we could not have a meal there because of this taking place. we had to walk through streets to get something to eat in a not too nice area. when we got back to the hotel we were greeted by the manager who at that point said he was sorry we had had problems, and was there anything he could do. we said it was a bit late for that,but he did allow us to have breakfast at 9.30 instead of the 9.00 cut off. if we returned in the future he would make sure things were done correctly, which was not really any help as we will not be returning to this hotel ever.
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