The TV remote was a little dated which made it a bit awkward to use. But that is a very minor thing.

Very friendly personal service, comfortable, clean hotel, really excellent food. Overall excellent service and experience. Would stay again.

Stayed in April 2024

It would be good to warn people on the booking that there is another hotel in the area with a very similar name! We got confused finding the right one!

Lovely warm welcome from the staff- they were great and would make me come back again. Fantastic gluten free breakfast.

Stayed in February 2024

Bedroom was a long way to walk with many stairs. Wifi not very strong

The bedroom was large and light . The breakfast was very nice

Stayed in March 2024

We arrived having had a four hour delay on our train journey and at 7.40 when the restaurant closed for last food orders at 8pm. We dropped our bags in the room and went straight down so that we could eat before it closed. The restaurant staff consisted of two very young males, with one having to be watched by the other even if it was just to pick up glasses from an empty table. The menu was printed on landscape A4 and the print was tiny - there were far too many options and much to much to read. Having messed up out drinks order and brought a cocktail with half the ingredients (there were only 2 cocktails available) we were still fully charged for this. When the food arrived the plates were so hot I thought the skin on my face would burn off. When we finished we were given no bill - asked to pay at reception who tried to get us to pay a second time for our room despite us having paid in advance.

The breakfast staff were just brilliant, both days. The breakfast options were great and Matthew made the best scrambled eggs I have ever tasted each morning.

Stayed in March 2024

Nothing

Staff very welcoming. Food was Good.

Stayed in March 2024

Restaurant closes at 8pm, no food or snacks available after this. Rooms are dated .

I was given a different room to what I’d booked but it was easily rectified without any issues. Lovely amount of tea & coffee in room adding a nice touch with biscuits. Property was extremely clean with hand sanitizer all around the property. Breakfast was good. Ordering from the table, nothing was too much trouble. Friendly staff.

Stayed in March 2024

The room we had was a bit too warm and the radiator wouldn’t turn off.

The evening meal and breakfast were exceptional. The staff were extremely friendly and helpful.

Stayed in February 2024

The food was very good. I have food intolerances and they were catered for very well. Lovely big room for the money. Had a great stay. I would use again.

Stayed in February 2024

The bed was a little soft but that is probably just me

The breakfast was freshly cooked, tasty, hot and plentiful. All staff were happy and friendly especially the lady at breakfast on both mornings and on checking out. I think her name was Sharon. Room was big and a bonus that we could take our dog.

Stayed in February 2024

Lovely room , friendly staff, good breakfast

Stayed in December 2023

Loved our stay

Service was fabulous and food excellent

Stayed in February 2024

No disabled facilities

Food was great..really friendly staff

Stayed in November 2023

There isn't anything to complain about here

The staff are so friendly and very welcoming, the food was great 👍 comfortable beds

Stayed in December 2023

Bathroom clean but needs some TLC. Nowhere to hang towels and everything needs tightening up.. Bar/lounge a bit cramped.

Food was excellent. One of the best fillet steaks I have ever had. Staff very friendly, Bedroom was a nice size with a comfortable bed and plenty of room to sit and watch TV.

Stayed in November 2023

As it was an old house the floorboards in our room were very noisy, creaking when walked on. The TV was against the wall facing the window so not good to watch laid in bed we had to move the glass top to turn tv to face the bed .

Lovely old house and grounds in a good location for peterlee. Very friendly welcoming staff , very helpful organise taxis for our stay. Our room had a bath and a dressing area with a lovely large mirror with lighting to do my makeup. Lovely home cooked breakfast.

Stayed in November 2023

Bed could’ve done with a new mattress

Clean, well appointed and very friendly staff. Rooms comfortable and a delicious afternoon tea.

Stayed in November 2023

We couldn't find anything to dislike.

Staff very welcoming. We brought our young dog and they made her most welcome as well. The hall is very interesting. It's very old with many original features including sloping floors in places. Our beds were really comfortable and breakfast was well cooked and plentiful. The hall/hotel is family run and it shows - the staff are happy and really helpful. We were in the area visiting family and had already had 4 nights in a cottage, we only tagged on a one night stay in the hall but next time we come up it will our first choice for our full stay. If you want a modern hotel this probably wont be for you, but if you want to stay in a old manor hall with friendly helpful staff, comfy beds and a good breakfast then I'd fully recommend it.

Stayed in October 2023

Plumbing a bit dated, but clean and functional.

Welcoming staff, fire in bar, ambience of comfort. Very congenial stay with above average menu and cooking

Stayed in November 2023

Lots of stairs which are difficult with a case and bad knees

Lovely setting and friendly staff. Pet friendly hotel with a separate lounge where you can eat and drink with the dog.

Stayed in November 2023

To many stairs, no lift available due to very old building, my mother struggled up the stairs, basically no good for people with mobility issues, also we were charged an extra £10 on arrival for a twin room even though Booking.com allowed me to book a twin room for £10 less which i thought was not right and unfair, the hotel should of taking it up with Booking.com to claim the £10 back.🙁

The staff were very friendly and could'nt do enough for us, food was very good but a bit

Stayed in October 2023

Room was large but a bit tired

Stayed in September 2023

Lovely building. Lovely room. Friendly staff. Great breakfast

Stayed in October 2023

The lady who served breakfast was lovely and a great start to the day!

Stayed in October 2023

Nice breakfast, comfy beds, spacious room. Quiet.

Stayed in October 2023