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Reviews of Macdonald Hill Valley Hotel Golf & Spa 4 stars

Tarporley Road, Whitchurch, SY13 4HA, United Kingdom

#10 of 13 hotels in Whitchurch

Guests' Choice

Review score

Based on 1607 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Very good night's sleep after a 5 hour drive.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    A more prominent sign at entrance, drove pass it 3 times before seeing it in the dark. Eluminus paint would help or a light.

    Only stayed the one night but would use again if in area.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    It’s easy to find fault But we had a very enjoyable stay, will stay again.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Price of latte at breakfast Cashew nuts under tv cabinet All lights in the main were gentle need at least one bright light to read/work by. Lavatory difficult to flush.

    Meals were great, lovely location . Staff always helpful and easy to deal with. Good size room nicely laid out. Separate shower. Good value break.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Practical for work, preferred to eat elsewhere except breakfast
    • Business trip
    • Solo traveller
    • Club Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Hotel room not shut properly by cleaning staff Food not amazing except for lovely breakfast.

    Proximity to work Lovely views of golf course Friendly staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mold around silicone bathroom. Poor silicone around toilet just looked bad

    Surroundings. Balcony view. Large bed

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard. Booked a twin room but it was a double.

    Staff were friendly. Large rooms. Given free breakfast.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    A lot of attention to detail is required in the rooms, which could be a quick fix.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    The run down parts of the room, sealant mould, pictures handing off half taped with celotape, tiles missing off the walls in bathroom, tap missing turning knob on shower, mini bar screwed shut, expensive bar menu and pricey drinks, water fountain sparkling water doesn't work and is flat, you can only get still water. Quite a lot that doesn't take long to sort. There is no attention to detail.

    The size of the room and the location for what we needed it for.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    Wouldn’t go again.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dated decor, holes in the wall of our room like someone had punched it, water stains on divan base. Generally tatty interior.

    Grounds were beautiful

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Well maintained and comfortable resort
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Improved signage at the entrance would be useful for guests.

    Very large room with a comfortable bed. The swimming pool is excellent and well maintained. Dinner was good and the staff very helpful.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    6.0
    The accommodation in need of updating but the food was fabulous
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The standard of cleanliness of the room was sub standard. Public seating in the bar was in need of replacing

    The food and staff

    Stayed in March 2024

  • Reviewed: 15 March 2024

    6.0
    Not as good as usual
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    We are regulars This time our requests weren’t met And the afternoon tea was abysmal

    Good location Good spa facilities

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV was terrible. Difficult to navigate, no programme guide, Poor unhealthy unappetising choice of food in the bar.

    Convenient for the hospital where I was visiting my relative.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    The staff were great, facilities minimal and tired
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A decor is a bit tired

    The location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    A great stay and will definitely return in the near future. Staff are 10/10, especially the gentleman at breakfast.
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Two singles pushed together made the bed a little uncomfortable, and bathroom door wouldn't shut properly (room 311).

    The room was a good size, staff were absolutely fantastic. Breakfast was tasty and set us up for the day. Lovely surroundings and can imagine if your a golf lover it would be a fanatic stay. Would love to come back with the dog! Pool facilities were lovely and a great bonus for our 5yr old.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Clean, comfortable and reasonably priced.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    There was something missing, I can’t quite put my finger on it. The resort did not replicate the luxury of its Scottish partnerships.

    Set in beautiful grounds, easily accessible.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    enjoyed our stay and would go again, but be prepared to pay over the odds for food, & drink
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Public areas are a little tired and need some modernisation Food was expensive and not anything exceptional Drinks were very expensive

    Staff were very good and attentive. Room was lovely, with comfy bed and bath as well as shower

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Excellent
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Wine expensive and poor choice of whites

    Great food

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Great weekend break
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was understaffed both mornings of our stay, especially the Sunday when it was also very busy. The cooked breakfast was good (although there’s an additional cost for smoked salmon / avocado) but the continental buffet is quite limited.

    Comfortable bed, very spacious room, good shower, absolutely loved the pool ! Location was ideal for walks nearby.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds are on the hard side - this could just be personal preference though. The toiletries in the bathroom were running out on the first night and not replenished The leisure facilities are VERY busy during the children’s hours

    Nice location and staff were all lovely

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very welcome and relaxing break, the hotel was perfect.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights

    N/A

    We did not have breakfast, we also got a cheap rate because of the time of year, for the rate the hotel was excellent. I booked a massage and this was excellent. We also went on an amazing walk starting right from the hotel and looping round, it was incredible.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    7.0
    Lovely hotel with great facilities and friendly staff
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very cold. Only one small radiator to heat a large room was not adequate

    Very clean room. Beautiful grounds Gym and pool were very well equipped Breakfast was nice Staff were very friendly and professional

    Stayed in February 2024

  • Reviewed: 1 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice location

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Lovely staff.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite bland. The place wasn't as grand as some other Macdonalds hotels. Staff were amazing and very accommodating.

    Location was amazing.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Lovely Comfortable Hotel
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Used the spa and steam room wasn’t working, think the price is steep so would have liked to have full use of spa. Pool a little too cold. Breakfast very expensive and to add more onto it and not have access to everything is upsetting.

    Staff were lovely. Lovely lady on reception 27th Jan late evening went out of her way to ensure we were ok with taxis and food delivery (even dropped at our room when it came) Rooms so comfortable and clean and had everything we needed.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Great hotel and friendly attentive staff
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to book a table to dinner and limited swim times for children

    Great clean and modern facilities would definitely recommend and visit again.

    Stayed in January 2024

Showing 1 – 25

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