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Woodlands Lane, Bristol, BS32 4JF, United Kingdom
5 May 2016
눉A complimentary bottle of water in the room - as opposed to one costing nearly four pounds - would have been a nice addition. The hotel's week day client base is obviously travelling businessmen however my stay encompassed a weekend when wedding and hen parties seem to take over. Nothing wrong with this however, on a couple of occasions I arrived back at the hotel to find that large groups of smokers (associated with said parties) were getting their fix immediately outside the doors into reception. Providing an outdoor smoking area away from the hotel entrance should really be considered.
눇Reception and restaurant staff were friendly and helpful.
4 May 2016
눉Didn't get the tea that I ordered for breakfast and think it is a bit much to charge £3.50 for a bottle of water.
눇Hotel is very convenient for my work location. Staff are always very friendly and courteous.
3 May 2016
눉Breakfast service was poor - cold coffee served as well as having to ask for things more than once. Location wasn't great and no mention had been made of the roadworks outside the hotel. Bedroom was a good size but more could have been offered - as it was the Hilton, I would have expected biscuits, hot chocolate, more choice of bathroom complimentaries, newspaper offered. Spa was not a spa as there were no treatments offered. At best it was a glorified leisure centre.
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