Braemar Road, Ballater, AB35 5XA, United Kingdom
#5 of 5 hotels in Ballater
Guests' ChoiceBased on 159 hotel reviews
8.0Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.3
Free WiFi
9.0
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End of dialog contentReviewed: 1 February 2024
Ilaria
United KingdomThey unfortunately did not offer bathrobes nor room service. The kitchen is open only until 20:30, but the staff was very nice to try and accommodate our food order last minute. The restaurant food was quite expensive for the portion size and food taste.
Beautiful room with a lovely view on the trees, very quiet. Polite and friendly staff. Big spa facilities with pool, jacuzzi, sauna and steam room. We didn’t use the gym/squash court or pool, but they seemed very nice.
Stayed in January 2024
Reviewed: 6 January 2024
Jonathan
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: 2 January 2024
Julie
United KingdomThere isn’t an actual breakfast sitting
The whole place is wonderful, great facilities, we had a fantastic suite room and the location is beautiful. Also great for families
Stayed in December 2023
Reviewed: 30 December 2023
Richard
United KingdomNothing
All round get high standard
Stayed in December 2023
Reviewed: 29 December 2023
Jj
United KingdomThere were numerous problems with the television which required replacing 3 times. The toaster fused and blew the lights. As I cannot use the telephone in the room due to hearing problems I needed to go down to reception to report the problems. On arrival I was asked that my credit card would be required for a deposit I explained that I would probably pay using a different card I was informed that no money would be taken out of my account. To my dismay the full payment for my whole stay was deducted from my account. I have had to query this and have been told my account will be credited which I am still waiting for, having now paid for my stay with a different card.
Suite was very nice, good facilities.
Stayed in December 2023
Reviewed: 19 November 2023
Angela
United KingdomThere was nothing to dislike.
The setting, hotel and grounds are stunning.
Stayed in November 2023
Reviewed: 22 October 2023
Santiago
SpainNo swiming pool open. Pity.
The Room and Hotel Services.
Stayed in August 2023
Reviewed: 4 October 2023
Stan
United KingdomThe pool and leisure facilities were closed
Nice room, quiet and well appointed Good restaurant, if a little pricey
Stayed in September 2023
Reviewed: 13 July 2023
Kate
CanadaPool was under renovation.
Room and grounds beautiful.
Stayed in July 2023
Reviewed: 7 July 2023
Alister
United KingdomThe closed leisure facilities
We enjoyed the whole experience
Stayed in July 2023
Reviewed: 23 May 2023
Carol
United KingdomSwimming pool was closed for refurbishment
Location of hotel. Suite facilities. Staff were extremely helpful
Stayed in May 2023
Reviewed: 17 May 2023
Nicholas
Australiaour room was not serviced daily which I would expect at the price we paid.
Our suite was spacious, modern and beautifully furnished. staff were attentive and very pleasant. The position above Ballater offers a nice outlook with very short drive to the village. The nearby Cairngorms peaks are magnificent and worth walking in.
Stayed in May 2023
Reviewed: 8 May 2023
Shirley
United Kingdomunfortunate that renovation going on so couldn’t use some facilities but didn’t cause problem other than that.
Spacious room with nice shower. Excellent location.
Stayed in May 2023
Reviewed: 22 April 2023
Nicole
Australiabreakfast options could be more in keeping with the calibre of the hotel
Very clean, spacious, comfortable with excellent staff.
Stayed in April 2023
Reviewed: 2 April 2023
Oana
RomaniaThe gym and pool were under renovation so we couldn’t benefit from them, but we had been warned about it long before the trip so the choice was ours. They didn’t have slippers or a bathrobe in the room, this was a minus but nothing to shade the overall experience.
Excellent location, very clean, lovely staff
Stayed in April 2023
Reviewed: 29 January 2023
Ann
United KingdomLack of breakfast in restaurant
Stayed in January 2023
Reviewed: 28 January 2023
Emma
United KingdomThere was no option for a hot breakfast or room service.
The location is excellent and the staff are very friendly & helpful.
Stayed in January 2023
Reviewed: 10 December 2022
Richard
United KingdomNo room service, you have to carry a meal from the bar to your room if you want to eat in your room. The guy in the bar is pretty weird, hard to work out if he’s shy or just rude. The ladies on the front desk were really helpful, couldn’t do enough for us.
The rooms are really nice, clean and spacious.
Stayed in November 2022
Reviewed: 7 December 2022
Lesley
United Kingdom4pm check in quite late then an early 10am check out!!
lovely grounds and building! rooms great size and elegantly done
Stayed in December 2022
Reviewed: 10 November 2022
Lynda
United Kingdomchoice of food not great. breakfast particularly poor -only continental available in your own room.
lovely area. nice big room. very clean.
Stayed in November 2022
Reviewed: 28 October 2022
Ida
United KingdomPrefer cooked breakfast
Stayed in October 2022
Reviewed: 18 October 2022
Kirsty
United KingdomWas really disappointed how noisy our room was. Could constantly hear the people above us and was even woken up with noise around 11:30pm. For the price we would have expected it to be quiet.
Room was lovely. Pool was amazing. Location was brilliant
Stayed in October 2022
Reviewed: 10 October 2022
Alison
United Kingdomnothing
excellent one bedroom suite and loved the pool.
Stayed in October 2022
Reviewed: 27 September 2022
Richard
United KingdomThe total lack of option to have a cooked breakfast. The last time we stayed we had the offered continental breakfast which ok but we didn't do it again because the plastic waste is not acceptable (juice bottles etc) and we prefer to eat in the dining room. Luckily the village has great options for breakfast, at this time of year anyway....
. Everything. Great location, great staff, great facilities, great food.
Stayed in September 2022
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