Easily accessible, parking on site and staff reasonableness

Stayed in February 2024

Paying to use the swimmingpool as we thought this should be included for guests. The room wasnt ready for check in time we had to wait 40 mins and wasnt offered a complimentary drink

Breakfast was lovely

Stayed in April 2024

They need to be a little flexible, we arrived at 2.40pm but we were told that they will only check us in at 3pm

The hotel was okay. Room was quite clean and the bathroom also very clean

Stayed in April 2024

Lovely facilities, lovely staff, the little personal touches make it more special! Found a beautiful little lake aswell within 5 minutes walk from the hotel,

Stayed in March 2024

Clean and conveniant

Stayed in March 2024

£7.50 per vehicle parking Took two vehicles so cost another £30 For two nights .. this is not mentioned when I booked the room 🙁

Rooms look very modern and fresh

Stayed in March 2024

For £200 I expected the room to be in a better condition, very tired looking and there had obviously been a leak as the ceiling was stained. I go to hotel often and have to say this is the most i've paid for a room and it was the poorest condition as well

Stayed in March 2024

The charges for everything on arrival - parking £20, swimming pool £5 each, breakfast £16.50 each, plus a £10 'just in case there is damage to the room whilst we stay, room was £120 on its own so I feel the extra charges are completely unnecessary. Breakfast used to be £10 and if anything you get less choice than in the past. Plus I paid for breakfast for 2 people on arrival for the next morning (£33) but when we went for our breakfast we weren't on the pre-paid list and had to stand and wait whilst the host checked with reception (she was only doing her job but again unnecessary due to us already paying). Just don't think it's value for money like other Hiltons but all in all its a nice hotel just that they try and pull money out of you for unnecessary things

Room was nice, I did request a bath but didn't get one. Only requested it so can't expect it. Swimming pool was nice. Restaurant was nice and wasn't too expensive

Stayed in March 2024

N/a

Hotel was a whole vibe

Stayed in January 2024

The choice and quality food was not great and the food and drink were expensive.

The room was large and very comfortable. The breakfast was exceptional. Staff were very friendly and helpful.

Stayed in January 2024

No fridge to preserve my baby's milk

LARGE room and two beds. Good for families and friends.

Stayed in March 2024

There was no fridge in the room. Such a shame as there is plenty of space for one.

The staff were friendly and helpful. The restaurant served nice food.

Stayed in March 2024

was.althought the food options were poor for nun porc eater. but dinner is way too poor half board or full board still get this little menu that is worst than the main menu.. the manager (indian guy) will really make you feel welcome at least.. maybe not some of the young females staff who did look as if they were a bit tired.But please fix the menu for nun porc eaters the chicken option was so dry . Please use beef lamb turkey duck goose whatever but have more options for full and half board customers who pay more for that .

The staff from the breakfast crew were just awesome the 4 ladies mostly the polish lady what a darling she was.the breakfast in general was very nice and the chef and staff will make it a great experience .. . the manager (indian guy) for the restaurant will really make you feel welcome at least.. .. the manager was very nice and engaging.

Stayed in February 2024

The price for service

It was clean

Stayed in March 2024

Having to pay to use the pool

Very clean hotel, good restaurant

Stayed in March 2024

I wanted an extent of 2 hours later leave and was rushed out at 12 when I was told the day before that would be fine I would be charged per hour. This was the only disappointing thing.

Everything

Stayed in March 2024

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Stayed in January 2024

The only thing that let our stay down was that we chose this hotel for a few reasons, one of which was that check out was 12pm. Unfortunately though we were woken up by housekeeping coming in our room just after 9 which woke us both up and then put us on edge for the remainder of the morning. Upon leaving there was noone on reception to give our feedback to.

Was amazing location and really friendly receptionist that told us we had been upgraded on our room.

Stayed in March 2024

Public areas could do with a good cleaning and one lift not working both days ...lifts looked tired. not enough receptionists on duty had to queue to check-in.

The room was big, clean, and very comfy . Staff all very welcoming polite and friendly.

Stayed in February 2024

Breakfast is bland and mostly tasteless. Left something behind and rang to enquire, they said they'd get back to me but never did. Toilet paper on a holder under and behind the toilet seat tucked against the shower screen requires gymnastics to access

It's convenient for our needs

Stayed in March 2024

It was ok

Stayed in February 2024

There was direct door between the neighbouring room which was easily hear speaking from neighbours

The room was very modern and well furnished clean bathroom

Stayed in February 2024

Paid hotel for car parking but still received a fine from parasitic 'Parking Eye' car parking company.

Expectations met. Excellent service in the bar for food and drink.

Stayed in January 2024

Bar shuts early bar staff look miserable and breakfast not so good and the pillows are bad

Stopped here many times used to be a lot better

Stayed in February 2024