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Reviews of Hilton Glasgow 4 stars

1 William Street, Glasgow City Centre, Glasgow, G3 8HT, United Kingdom

#29 of 81 hotels in Glasgow

Guests' Choice

Review score

Based on 3324 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 March 2024

    9.0
    Great stay, polite staff, nice breakfast, comfortable bed and room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Exterior, mainly car park area, looked tired and dated.

    Clean, polite staff, comfortable.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Great hotel
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to get a parking space in car park

    Comfortable and very good location

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Breakfast

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for a swim

    The ambience

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning in other rooms was quite loud in the morning.

    Very friendly staff and nice facilities

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Very good but expensive
    • Leisure trip
    • Family with young children
    • Deluxe Double Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Having to pay for swimming pool and I found the restaurant very expensive for average food.

    Very clean hotel and staff very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were excellent - very helpful and friendly

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Swimming pool assistants lacked customer service training!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool assistance and pool desk staff lacked friendliness and were rude! Could be more polite when notifying us of something!

    Good breakfast and excellent facilities!

    Stayed in January 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything about our stay.Room was very comfortable and clean.We did not eat at the hotel so can't comment on the food.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    9.0
    will definately be staying there again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    tv was not working properly

    great location/breakfast/clean hotel/excellent staff

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Weekend review
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to pay extra fees for the pool

    The location

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Excellent service, very polite and attentive staff. We will be staying here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The car park is very tight.

    Great location, very well presented. Room exceptionally clean and comfortable.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Lovely family trip
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Charge for using the pool despite being hotel guests, no family changing and nowhere to change or put baby before going into pool.

    Lovely breakfast, large rooms plenty room for family with small kids and everything we needed, friendly staff.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Nice enough but have to pay extra for car park and pool
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough seats in the room, surrounding area is a bit grim, had to pay for extras which is not advertised when you book the room e.g. car park, swimming pool

    Looked nice, breakfast was good, pool facility was ok

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Excellent service at reception, friendly quick and totally efficient 👍
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Missed having a biscuit with my coffee 😋☹️ other than that nothing.

    Room was lovely, bed was really comfortable, really nice shower which was easy for the girls to use. Lovely fluffy towels too Good tea and coffee facilities. Great sized tv and handy iron and ironing board too.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Comfortable beds and good meals.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Perfect location for king’s Theatre
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was perfect for our visit. Good breakfast. Room was really clean.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Friendly staff, easy check in and out including parking fee

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    When we first arrived we could tell by one staff interaction we weren't their usual style of guest. I would say it was odd having to pay to use the pool, we were also advised to book ahead so they have space as they try to limit occupancy, however the pool was jam packed when we arrived for our slot. Felt counter active.

    The room was spacious, and facilities were good. Great location to the city centre- not a far walk at all. Cleaning staff were lovely.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was cold the days we used it.

    The staff were friendly and very helpful. Was quick to help when needed. The room was big enough for a family of four and the beds were comfortable.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like that you have to pay for the pool facilities separately. Other than that, nice pleasant hotel.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Nice family stay with excellent breakfast option.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The parking spaces were very limited and spaces were quite small.

    Easy walking distance to OVO Hydro and on-site parking. The breakfast offering was fantastic.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    8.0
    Excellent.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Everything went well and car parking was free.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    8.0
    Good location, comfort room and very clean. Buffet breakfast are value for money
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot too narrow

    Spacious room, comfort and clean

    Stayed in February 2024

Showing 1 – 25

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