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Holland Park Avenue, Kensington and Chelsea, London, W11 4UL, United Kingdom
June 1, 2015
June 1, 2015
눉Little old fashioned
눇Breakfast was really good
May 31, 2015
눉I've actually sent in a complaint and no one has even bothered to reply.. So I shall short list the issues we had, fridge didn't work, air con didn't work properly, tv menu was out if service, the shower leaked so we had a small swimming pool on the floor, the plug didn't fit the bath so the water would drain, stains all over the carpet, and the bed was creaky so we didn't have a good nights sleep. So all the things the hotel room had to offer were at fault! It ruined a very special few days for me and my partner! Would love a reply to the email my partner sent to explain all these faults... But still waiting! Not a happy customer!!
눇The staff were friendly and we checked in, in no time.
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