Lakeside Way, Wembley, London, HA9 0BU, United Kingdom
#205 of 1,010 hotels in London
Guests' ChoiceBased on 6317 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 24 April 2024
Caroline
United KingdomKept awake until 4am by other guests being noisy, but appreciate that is not your fault.
Stayed in March 2024
Reviewed: 23 April 2024
Brabcová
United KingdomThe hotel is beautiful! Big thank you to Kavya from reception she has been so great and helpful!!! Very pleasant stay and would stay again!
Stayed in April 2024
Reviewed: 23 April 2024
Monica
United KingdomNothing
Staff were so welcoming on arrival. We got to check in early. Really comfortable room and excellent location!
Stayed in April 2024
Reviewed: 23 April 2024
Sadie
United KingdomThe shower was not very good at all, I have stayed in cheaper hotels that had far better showers so was disappointed. Also no robes , for the cost of this hotel I would have expected this
The location was perfect for Wembley so would definitely recommend it for ease. Rooftop bar was great also. Bed was so comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Pamela
United KingdomNo room service after 2200hrs. Why? One member of the bat staff was surly and rude.
Location, comfort of rooms and bar/lounge area
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomPrice of breakfast is ridiculously overpriced and for the price you pay for the room it should be included
Location was really good
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomNothing
Location and the staff
Stayed in April 2024
Reviewed: 22 April 2024
James
United KingdomAt breakfast The black pudding and potato scones were not very good at all - too dry!
Room was really nice, bed was the most comfortable we have ever had in any hotel
Stayed in April 2024
Reviewed: 22 April 2024
Oyadiran
United StatesNothing
Great customer service
Stayed in January 2024
Reviewed: 22 April 2024
Amir
United KingdomHaving a common room would have been incredibly beneficial. Not everyone feels inclined to go to a bar, so having a space where guests could gather to sit down, chat, or play board games would be fantastic.
The location was excellent, with numerous restaurants and cafes nearby, making it convenient to walk to the tube station for travel to other parts of London. The gym and pool facilities were impressive, although it would have been improved if the staff could provide essential items like bags. Overall, the environment felt safe, as I was comfortable leaving my belongings in the cupboard without a lock for three hours while I used the pool.
Stayed in March 2024
Reviewed: 21 April 2024
Michael
United KingdomIt was great
Loved it
Stayed in April 2024
Reviewed: 21 April 2024
Kalebu
United KingdomLack of tooth paste
Proximity to Wembley Arena
Stayed in April 2024
Reviewed: 19 April 2024
Jordan
United KingdomLocation, furnishings, hotel was lovely
Stayed in March 2024
Reviewed: 18 April 2024
Fatima
United KingdomIt would have been nice to have more flexibility. The costs was also too high for the service and facilities provided.
It was a great location for what I came for. The hotel service itself was ok, not spectacular.
Stayed in March 2024
Reviewed: 18 April 2024
Intesar
United KingdomThey did the room nicely for our anniversary trip
Stayed in April 2024
Reviewed: 18 April 2024
Ashfaq
United KingdomLocation of room was no good - my view was some side building and they were unable to switch that. Car parking was hurrendous and personally wouldn't be visiting Wembley again.
Room was big, clean etc. Staff was friendly and helpful. I paid for breakfast but didn't have it.
Stayed in April 2024
Reviewed: 17 April 2024
Eesha
United KingdomNA
The friendly staff, great facilities, fab location
Stayed in April 2024
Reviewed: 16 April 2024
Andrew
United KingdomPool was a little cold. Minor gripe.
Excellent hotel. Excellent facilities. Excellent breakfast. Very reasonable rates.
Stayed in April 2024
Reviewed: 16 April 2024
Virginia
RomaniaWe had to check-out very early and asked for breakfast to go. We got some cereal and some fruit, but a sandwich would have been appreciated. My friend eats gluten-free and this wasn't taken into consideration.
Great breakfast with lots of options, comfy beds, clean bathroom.
Stayed in April 2024
Reviewed: 15 April 2024
Carole
United KingdomN/A
Gift for daughter who loved it
Stayed in March 2024
Reviewed: 15 April 2024
Lynne
United KingdomWe decided after a hectic day we would be best suited to a meal in the Accommodation restaurant. Only us & a couple of other diners, the staff were so lovely but the food was not that great. We would have been better suited to go out, choices were average, I did expect more choice & better quality selection.
Breakfast was lovely, lots of choice, staff very friendly & helpful. Nothing was too much trouble. Room was lovely, spacious, location perfect for what we required. Very clean & tidy.
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomEverything
Stayed in April 2024
Reviewed: 15 April 2024
Katja
Belgiumlocation
Stayed in April 2024
Reviewed: 15 April 2024
Sharon
United KingdomRecommended Sky bar for cocktails. Lovely atmosphere and very relaxing but a service charge of 3.50 to walk the drinks from the bar to our seats seems very extreme!
Fantastic breakfast! Location ideal for our needs.
Stayed in March 2024
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