The bathroom was tiny and it smelled terrible the whole time! Unfortunately that put a dampener on our experience. Also it is worth noting that there is no lift so be prepared to lug suitcases up the stairs.

The family room was wonderfully spacious. Beautiful high ceilings and lots of room for our family of 4. Location was great and it was peaceful and quiet.

Stayed in April 2024

We had a flood on the room they assigned to us but amad help us a lot to change us the room.

The kindness of the girl with rastas and the other two guys. And the guy from the housekeeping it was very kind to with us.

Stayed in April 2024

We were relocated in a different hotel : Central Park Horel which was a few minutes walk from Hyde Park Boutique Hotel. Only one elevator was working and the hotel itself wasn’t very welcoming.

Location is great, very central. You can walk to Hyde Park or Oxford Street easily. Paddington is very close and there are lots of buses and tube stations close-by.

Stayed in April 2024

Nothing really.

The location is really good, close to Paddington Station and just a short walk from Hyde Park.Bars and restaurant also a 5 minutes walk. Staff was very friendly and the check in was smooth. We stayed in a triple room that was perfect for us.Beds were very comfortable.The bathroom was very clean and the water pressure was excellent,just what we needed after our long days walking around. Really good value for money.I would stay at this lovely hotel again.

Stayed in April 2024

Cobweb in corners, marks on curtains Need to change price of breakfast on signs

Room was lovely Close to park

Stayed in April 2024

Our room was located in the basement, the view was gloomy.

Clean room and bathroom, friendliness of staff, good breakfast. Free coffee and tea in the rooms. Furnishng is modern and looks new.

Stayed in March 2024

Be prepared : there is no lift and the stairs can be quite steep if you are the last floors. But it was a good workout.

Very beautiful building, close to Kensington Park. The staff was friendly and helpful. I got upgraded and the room was vast and comfortable.

Stayed in February 2024

Hotel doesn't have a lift so book a room on a lower floor :)

Good location not too far from a metro, beautiful street and historic hotel.

Stayed in February 2024

The area and surrounding buildings were run down

Fair price for overnight stay

Stayed in March 2024

The shower wasn't great

Amazing staff and facilities

Stayed in February 2024

It is not well sound isolated, you could hear everything.

The bed was comfortable, great location, very polite staff.

Stayed in January 2024

I got a room in the basement - there was no mention of dark basement room when making reservation (otherwise I'd choose other hotel), and photos show high floor room with windows - so it is misleading. I asked at the reception about this and I was told this is due limited availability (I was checking in in the morning). Wifi was horrible, and due to basement location, I couldn't even use my mobile data plan (no reception), so it's impossible to work in the room. Rouo could have been cleaner, toilet requires refresh (mold in the shower cabin)

Convenient location, nice building and area. Single room was pretty spacious - considering London standard in the center. Bed and linens were comfy. Breakfast was simple but very tasty.

Stayed in January 2024

I got room in the basement, with very little sunlight. There was no mention about the basement location when I was booking, and photos on the website were clearly taken on upper floors, so this is misleading. If I knew, I would have never booked the room. Wifi was horrible, it barely worked. Due to a basement location I couldn't even use my mobile data. Don't expect to work in the hotel room. Room cleanliness is average - I had some sticky drink spills (I hope) on a night stand. Bathroom was rather clean, but required some refreshing (a lot of mold in the shower)

Good location - close to Paddington. Room was surprisingly pretty spacious considering London standards. Bed and linen were really nice & comfy. Breakfast was simple but tasty.

Stayed in January 2024

The bed

The bed was really uncomfortable

Stayed in January 2024

There are 4 floors in the hotel and there is no elevator. There was no wash cloths available. There were very little sockets in the room.

The location was ideal with restaurants and bars within walking distance, as well as Paddington station being only 10 mins away on foot. Staff were nice and helpful and quite approachable. The bed was comfortable and clean, and each day we would come back to fresh towels and a clean room.

Stayed in January 2024

The room we stayed in was lovely toilet and shower facility was a little small everything else was good nice and warm

Stayed in January 2024

Breakfast was simple but certainly enough to get you started for a day out in London. Coffee was good. The rooms are small but you dont spend much time in them so I didnt mind.

Very clean. Friendly front desk staff. Small but quiet room. Felt safe on main floor. There are stairs but staff will assist. Mohammed was very kind and accommodating.

Stayed in January 2024

It's a lovely old building but can see it would be impossible for anyone with mobility problems as no lift and lots of stairs.

Great location near Paddington and 2 other tube stations. The staff were lovely and very helpful. We had a room for 4 that was a very good size. Lovely old building with high ceilings.

Stayed in January 2024

The internet was adequate but not good enough for video-calls. I had to reschedule all my meetings. Moreover, there's no working space. The bathroom was cold and narrow (but that's the UK style, nothing out of the ordinary).

Small, cozy rooms in the English style, a few minutes away from the underground & Paddington station. Clean and practical, the rooms are adequate if you're just looking for a bed & a shower.

Stayed in January 2024

Amazing location, near Paddington station, but very small room, no lift, everything was clear and hygienic. Staff was great, really polite and professional crew. Breakfast was average.

Stayed in December 2023

Basement room Shower was leaky and not much water pressure

As stated in the smiley face reviews

Stayed in January 2024

the stairs are a lot of work, however I did have my 1 year old so it wasn’t great carrying him up and down but help was offered to us

the staff were really friendly, it was a good location for shops and restaurants, tube stations etc

Stayed in December 2023

Excessive noise at times but fairly minimal.

The location, friendly staff. Secure.

Stayed in December 2023

Breakfast needs improvement

Spacious rooms Warm n cozy temperatures

Stayed in December 2023