1 Snow Hill Plaza, St Chad's Queensway, Birmingham, B4 6HY, United Kingdom
#41 of 72 hotels in Birmingham
Guests' ChoiceBased on 5582 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 24 April 2024
Trevor
United KingdomNo issues
Easy check in and room clean and tidy
Stayed in April 2024
Reviewed: 22 April 2024
Abbie
United Kingdomn/a
Clean and welcoming Efficient staff Great vending machine
Stayed in March 2024
Reviewed: 22 April 2024
Ricky
United KingdomPillows could be a better quality. They seem cheap and flimsy,
I worked in Snowhill BT so great location. Breakfast is always good.
Stayed in April 2024
Reviewed: 22 April 2024
Dibaga
United KingdomThe tv won’t turn on I’m not sure why? But I couldn’t be bothered to call again
How quick they were to send someone when I didn’t know how to turn the electricity on.
Stayed in April 2024
Reviewed: 21 April 2024
Wendy
United KingdomTired rooms. Wish the mirror was on the desk rather than separate
First impressions were good, Amz was exceedingly efficient and informative. The beds, although on the smaller side, we're very comfortable. The full-size dive products were a welcome surprise
Stayed in April 2024
Reviewed: 19 April 2024
Charlotte
United KingdomParking expensive
Clean comfy room, good breakfast.
Stayed in February 2024
Reviewed: 19 April 2024
Veronica
United Kingdomthere is nothing I didnt like however would be great to be able to adjust the room temperature as I can never get this done correctly
room was clean and the bed was very comfortable. I particularly like the dove toiletries in the showeroom and think this is a nice touch. Breakfast was excellent but wonder if I can request a poached egg or if its only scrambled egg that is on the menu?
Stayed in April 2024
Reviewed: 19 April 2024
Ricob1
United KingdomBreakfast is so hit and miss. Hot breakfast is always hot I'll give them that but not replenished enough and and not presented well in hot hold it's only thing I feel let's it down sometimes although it is included in the price
The Room is comfortable, fantastic views and whole hotel is clean and secure
Stayed in April 2024
Reviewed: 18 April 2024
Cherelle
United KingdomAir conditioning machine kept coming on randomly and making strange sounds
Stayed in April 2024
Reviewed: 17 April 2024
Magdy
United KingdomWarm water in the bathroom not all the time
Excellent location, lovely staff
Stayed in April 2024
Reviewed: 17 April 2024
Kholwani
BotswanaSame options for breakfast every day. It should be varied on some days. Bar Fridge required.
Location is perfect for business/personal travel, as its central to a lot of necessities. Friendly staff. Perfect views.
Stayed in April 2024
Reviewed: 17 April 2024
Daniella
United KingdomThe room could have had a mini fridge so we could have kept our water in there
The location and the cleanliness of the hotel & the room.
Stayed in April 2024
Reviewed: 16 April 2024
Aso
United KingdomLocation
Good
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomNothing
Good location
Stayed in April 2024
Reviewed: 15 April 2024
Curniffe
United KingdomI didn't like the toilet seat which doesn't stay up when in use. It kept on falling down when in use.
On my arrival the staff was pleasant and they booked me in. When I saw the room, it was not to my liking. I asked to be moved to another room, it was not a problem, they relocated me to a room that was more pleasant with better views.
Stayed in March 2024
Reviewed: 14 April 2024
Mohseen
United KingdomMore options for breakfast and room service
It was good
Stayed in April 2024
Reviewed: 14 April 2024
Callum
United KingdomLifts took a ridiculously long time Had to wait for rooms to be checked despite arriving at check in time
Good location, clean
Stayed in April 2024
Reviewed: 12 April 2024
Daniele
United KingdomThe mattress was not comfortable at all. It was very soft making our night quite uncomfortable. Since we were spending just one night we didn't complain, but should be the case we were staying longer I would've had to ask for another room/mattress. Besides that, nothing to complain.
Location was great, very close to the train station, tram and bus stops. Breakfast was nice, food was replaced quite quickly and the wait for a table wasn't that long. The room size was also quite good and spacious.
Stayed in February 2024
Reviewed: 10 April 2024
Michael
United KingdomWas looking for Pain au Chocolat at breakfast but couldn’t find any
Good selection for breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Miriam
United KingdomWe liked how clean the room was and the linen, I liked the bath wash - dove is my favorite. Oh and the breakfast was amazing.
Stayed in April 2024
Reviewed: 9 April 2024
Mr
United KingdomOnly a minor problem but not enough tea and milk in the hotel room.
Reception staff were very helpful and friendly especially Scott. It was nice to have English breakfast because usually when it says breakfast you are more likely to be served continental breakfast. The hotel was well presented and quiet for a city centre hotel.
Stayed in April 2024
Reviewed: 9 April 2024
Debz
United KingdomI was late for breakfast but the staff prepared us some vegetarian sausages which was very kind.
Stayed in April 2024
Reviewed: 9 April 2024
Francesco
ItalyClean, but not very clean.
Nice hotel, nice location and nice staff. Very good breakfast!
Stayed in March 2024
Reviewed: 9 April 2024
Tom
United KingdomFor a large glass of red wine The bar man not knowing the measure to use .
Everything
Stayed in April 2024
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