Birchwood Road, Colchester, CO7 6HX, United Kingdom
#13 of 18 hotels in Colchester
Guests' ChoiceBased on 877 hotel reviews
7.2Cleanliness
7.8
Comfort
7.6
Location
7.2
Facilities
7.4
Staff
8.4
Value for money
7.8
Free WiFi
7.6
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End of dialog contentReviewed: 17 March 2024
Nicole
United KingdomNo wardrobe
Surprisingly very clean, beds comfortable. Bathroom clean. Only stayed 1 night and I hate hotels so this was lovely
Stayed in March 2024
Reviewed: 12 March 2024
Donna
United KingdomBlood on the sheets Food inedible
Room was clean ,staff reasonable
Stayed in March 2024
Reviewed: 9 March 2024
Jennifer
United KingdomNO hot water at all during our stay. Main bed was like a water bed, too bouncy!!
Location
Stayed in March 2024
Reviewed: 4 March 2024
Ramona
United KingdomThe carpets throughout the hotel include in our room were filthy and in desperate need of a deep clean.
Very well presented, overall very clean, comfortable beds, nice breakfast and lovely staff.
Stayed in March 2024
Reviewed: 26 February 2024
Heidi
Netherlandsnothing really
breakfast was very OK, beds clean!
Stayed in February 2024
Reviewed: 24 February 2024
Melanie
United KingdomFor a family room for 4 it was quite small
Pleasant staff, nice breakfast, great location for our trip
Stayed in January 2024
Reviewed: 22 February 2024
Natalie
United KingdomEggs in the cooked breakfast. Musty smell on room
Lovely staff, good selection of breakfast and great late night bar. Overall pleasant stay
Stayed in February 2024
Reviewed: 21 February 2024
Fiona
United KingdomAmount of fag butts outside main entrance
Clean, well maintained and modern.
Stayed in February 2024
Reviewed: 20 February 2024
Bruce
United KingdomMust be some sort of sewage facilities nearby, the air stank
Clean friendly
Stayed in February 2024
Reviewed: 18 February 2024
May
United KingdomThe carpets have spots. The bed as uncomfortable. Vegetarian breakfast was on request and takes 20 min to make which was a long time, so maybe ask the day before or have some prepared anyway.
Very friendly , welcoming staff and so helpful. Quiet place. Clean room.
Stayed in February 2024
Reviewed: 15 February 2024
Simon
United KingdomThe food was expensive and tasteless. The gents toilets in reception were in a disgusting state The hairdryer didn’t work
Lovely bathroom
Stayed in February 2024
Reviewed: 14 February 2024
Alex
MalawiRoom temperature was not easily adjustable
Place was very tidy
Stayed in February 2024
Reviewed: 13 February 2024
Alan
United Kingdomthe bar needs an ice machine and the furniture a little more comfy
all clean and tidy, friendly staff and a nice cheap little place to stay
Stayed in January 2024
Reviewed: 12 February 2024
Martin
United KingdomNothing
Everything worked and was cheap
Stayed in February 2024
Reviewed: 8 February 2024
Samuel
United KingdomThe breakfast food quality was poor
Convenience
Stayed in February 2024
Reviewed: 8 February 2024
Jacqui
United KingdomNothing
The receptionist when I checked in went over and above was really pleased and thankful Great breakfast too
Stayed in February 2024
Reviewed: 4 February 2024
Joanne
United KingdomThey did not have the pumps working at the bar no draught beer or any fizzy drinks
Staff was helpful
Stayed in February 2024
Reviewed: 28 January 2024
Lebourn
United KingdomAir con didn't work phone didn't work no phone service air con just made loud noise
Breakfast
Stayed in January 2024
Reviewed: 27 January 2024
Susan
United KingdomThe breakfast was cold, couldn't eat it
Stayed in January 2024
Reviewed: 22 January 2024
Tom
United KingdomLimited TV options, heating in the room not working. Slow service due to lack of staff.
Ease and speed of check in.
Stayed in January 2024
Reviewed: 19 January 2024
Winston
Malta- Ac could not be adjusted, it just blew cold air, was not even working when we arrived. - The Hotel in general seemed to try and save on heating, as even the breakfast area was cold. - Kettle didn't work, had to ask for another and that leaked. - The Hotel appears to lack some TLC in the common areas especially carpets. - Car park poorly lit at night
- Breakfast was good, good choice - Bathroom was modern and the shower was nice and large - Towels were changed everyday - Tea and coffee available in room - Wifi was good, no password required
Stayed in January 2024
Reviewed: 20 November 2021
Well-seasoned
United KingdomFree WiFi kept cutting out.
Powerful power shower.
Stayed in September 2021
Reviewed: 16 November 2021
Lucy
United KingdomSofa bed very uncomfortable
It was ok for a night stay, good value.
Stayed in August 2021
Reviewed: 14 November 2021
Dorinda
United KingdomEveryone was lovely nice and clean
Stayed in September 2021
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