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Pembroke Road, Portsmouth, PO1 2TA, United Kingdom
15 August 2016
눉WiFi is only free if you are a rewards member - personally I hate having to sign up for stuff just to get something labelled free. Bathroom was tiny and had to shuffle round to get the door open and out again. Only 1 lift worked so was always squashed in after having to wait ages. Apparently it had been out for at least 3 days according to another guest. As it was my daughters 12th birthday I had asked for a cake to be placed in the room as a surprise which I was happy to pay for. This didn't happen, the gentleman at the front desk was told to ask me about it and seemed surprised when I confirmed that nobody had contacted me about it, by which time it's already too late. He did try to organise someone to go to the shop so we could at least have something later however this didn't happen either as it was a busy Friday evening. The hotel had recently been painted however there were paint stains all over the carpet and rims round the doors where they had painted while it was shut.
눇The customer facing staff were all very nice and chatty, the bed was very comfortable so we had a great nights sleep.
14 August 2016
눉hope the wifi connection signal more strong and fast.
눇Very helpful and friendly staff, comfort double bedroom. I like the breakfast very much, many choices to make. have to say, the sea view room is very nice during my stay. great swimming pool and fitness center.
14 August 2016
눉compact bathroom,though still very clean. Square toilet seat ?
눇the sea view. the good choice at breakfast.
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