A20 Maidstone Rd, Hothfield, Ashford, Ashford, TN26 1AR, United Kingdom
#16 of 52 hotels in Ashford
Guests' ChoiceBased on 83 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.2
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 21 April 2024
Leah
United KingdomRoom spacious and comfortable. Nice and quiet to stay with a young family. Staff super friendly and helpful on arrival. Breakfast was well worth booking, had plenty choice for all and fresh.
Stayed in April 2024
Reviewed: 16 April 2024
Caitlin
United KingdomThe satnav postcode recommended by the hotel to use is incorrect as it takes you to the Premier Inn instead of holiday Inn.
Staff were polite and friendly. There had been a slight issue with our booking which they apologised about and offered a complimentary drink for the inconvenience. Breakfast was fine, as expected.
Stayed in April 2024
Reviewed: 16 April 2024
Silvia
GermanyBathroom needs attention
Alles ok für 1 Nacht
Stayed in April 2024
Reviewed: 14 April 2024
Jenni
AustraliaSome work is needed on the room No fridge No walk-in shower
Easy to find Comfortable beds
Stayed in April 2024
Reviewed: 5 April 2024
Alan
GermanyNo comforts for smokers.
Clean rooms... friendly staff..excellent food.
Stayed in April 2024
Reviewed: 3 April 2024
Steve
United KingdomCarpets worn in room.
Everything spotlessly clean, super friendly and helpful staff.
Stayed in March 2024
Reviewed: 31 March 2024
Paul
United KingdomNot hotel fault but noisy guests early in the morning
Friendly staff and great food at the restaurant
Stayed in March 2024
Reviewed: 14 March 2024
Steve
United KingdomNo real impact but the hotel is being refurbished and the rooms we were in are looking tired
Good facilities, great breakfast, quiet location
Stayed in March 2024
Reviewed: 11 March 2024
Todd
United KingdomDust covered skirting boards on bed wall , very tired decor in room
Restaurant
Stayed in March 2024
Reviewed: 21 February 2024
Paul
United KingdomNothing really
Fairly easy access from the motorway. What you expect from a Holiday Inn. Surprisingly good restaurant and very nice staff.
Stayed in February 2024
Reviewed: 26 December 2023
John
NetherlandsShower head was to small and the bath drainage was bad.
Location, room was spacious, restaurant food was excellent, breakfast was great and staff all very good
Stayed in December 2023
Reviewed: 21 December 2023
Witold
United KingdomCouldn’t find light switch and finally realised there is no main lamp just table lamps
Location, cleanliness, nice staff
Stayed in December 2023
Reviewed: 18 December 2023
Julia
United KingdomThe shower for a disabled person was dangerous to get in over a bath.. a wet room would be more acceptable.. I could easily of slipped trying to get in and out of the bath.. But the pressure of the shower was marvellous.
The breakfast was excellent.. the waiter was first class.. kind, friendly and helpful. 10 out of 10..
Stayed in December 2023
Reviewed: 11 December 2023
Lynne
United KingdomNothing really . Cooked breakfast was a little dried out.. better than being too greasy though
Nice location All staff were so attentive Evening meal was of much better quality to another Holiday Inn I have been to
Stayed in December 2023
Reviewed: 26 November 2023
Silasc
United Kingdomnothing
Pleasant staff on tge front desk Convenient to reach from the M20.
Stayed in November 2023
Reviewed: 23 November 2023
Julianne
United KingdomNothing to not like
Convenience to Charing
Stayed in November 2023
Reviewed: 16 November 2023
Cornbill
United KingdomNothing major, but the decor and general room condition looks tired and there was a coffee split on the table and the toilet flush didn’t work properly.
Location, breakfast, EV charger and staff were great.
Stayed in November 2023
Reviewed: 14 November 2023
Christopher
United KingdomRoom was excellent. Staff were all very cheerful and helpful. Breakfast was very good. Evning meal also very nice.
Stayed in November 2023
Reviewed: 14 November 2023
Jane
United KingdomShower took some time to heat up and pressure was low.
Good clean hotel with friendly welcoming staff.
Stayed in November 2023
Reviewed: 14 November 2023
Mary
Czech RepublicThe floors and bathroom was not great at all. Really needs a upgrade.
The bed was very comfortable.
Stayed in November 2023
Reviewed: 6 November 2023
Simon
United KingdomNot there long enough to fault it!
booked late to break the journey down to the Eurotunnel so arrived late and left early, Staff were very friendly and got us quickly booked in and sorted for drinks, checkout v early am was painless also.
Stayed in November 2023
Reviewed: 2 November 2023
Maria
United KingdomIt is a bit out of the way .
The staff were amazingly helpful. Nothing was too much trouble.
Stayed in October 2023
Reviewed: 26 October 2023
Gillian
United KingdomRooms looked a little bit dated but were overall clean which was more important
Spacious rooms and clean
Stayed in October 2023
Reviewed: 26 October 2023
Lynda
United KingdomNothing
Clean and welcoming
Stayed in October 2023
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